Reviews for KFC in San Jose, CA
The Nashville Hot wings was not hot at all. It was just red grease and no flavor. Very disappointed.
Extremely unprofessional and bad service. The lady at the door couldn?t speak ? English? and passive aggressive. Go hell This... KFC Read more
Crispy chicken tasted very good!
Service has been really good here lately, unfortunately today I tried to use a coupon like I have so many times before, however... was informed new management won't allow me to swap coleslaw for mashed potatoes anymore, even if I pay extra! I didn't get myfood. I left. Read more
I haven?t been to this KFC since it rebuilt after a fire.. 2672 Cropley Ave, San Jose, CA 95132 had ZERO spices on its... coating!!! No flavor at all!! It was the worst fried , coated chin I have ever had!!! Never going back.. done with KFC!! Read more
I ordered several times in this store, overall is good. While the most recent visit is NOT so pleasant. 1) I placed a mobile... order by app, and waited in store for around "10 minutes" past the expected ready time. During this time, NO staff reached outto me at all, even if I tried to contact them several times. 2) It seems like all staffs ONLY care about drive through, eventhough the current order at drive through is definitely later than my order (because till now I've been waiting for 10minutes) 3) So I decided to pick up via drive through, and being told that I need to pick-up in store... 4) I'm in a hurry (anddon't want to wait another 10+ minutes), so I asked the staff to prepare my order right here. Surprisingly (or maybe not?), myorder is NOT prepared at all (now is 15 minutes past the expected ready time). So I waited another 2 minutes in car, and FINALLYgot my order. Just a wild guess, maybe drive-through customers matter MORE compared to mobile-app customers, because the latteralready paid anyway, and making the latter wait another 15-20 minutes doesn't hurt the revenue, while keeping the drive throughline too long will potentially reduce new orders and hurt revenue. Additionally, apart from my unpleasant experience, I?m notsure why I cannot pickup mobile orders via drive-through. This seems like a basic feature to me, and is supported by many otherfast food restaurants e.g. McDonald, Burger King, etc. The food quality is good though, which provided a little bit of comfort. Read more
Cajun Turkey for Thanksgiving. I ordered the Cajun Turkey meal for Thanksgiving. All the the food was hot when I picked it up at... the appointed Time, except the Turkey. The note with the turkey said it was fully cooked. But would need to be heated in a 375oven until 165* internal?? I thought the turkey would be hot, that?s why they had appointments to pick them up! The instructiongave no clue how long the turkey would need to be in the oven at 375*, before it would have a 165* internal temp. After anhour, I took the fully cooked, (per KFC) turkey out of the oven and started carving. WOW! When I removed the leg and thigh, thepieces were so red and bloody, I had to put them in the microwave to make it edible. Thankfully we had other options for maindishes, as, the microwaved Turkey wasn?t a big hit. Probably the worst tasting Thanksgiving Turkey I?ve ever tried to eat. Read more
This is the cleanest KFC I have ever been. I'm from Carolinas, the KFC over there are dark and greasy. But for the food, I will... never go. Read more