Reviews for KFC in San Jose, CA
There chicken sandwiches used to be big and juicy, but now you don't know what kind of shriveled up piece of garbage you might... get. Same with staff used to be nice but now you may get someone as nasty as the chicken is sometimes. ???? Read more
I asked for a side mayonnaise (because they don't have packets) and they suddenly wanted to charge me $2.99! ???? That's more... than 50% of the cost the chicken sandwich. $3 condiment for a $5 sandwich. I was going there several times a week (sometimesdaily) for many months because the chicken sandwiches were so good. But then I got a chicken sandwich soooo NASTY AND DRIED UP Icould barely choke it down. And stopped going for a long time . It's been months since I have been there but after tonight itseems clear they wanted to get rid of me. Who charges that much for a condiment??? Ok it worked. I won't be back. ???? PS Iwas still hungry, so I went to McDonald's and asked for 3 mayonnaise packets for my chicken sandwich and they gave them to mewith no extra ridiculous upcharge! Plus they were nice at McDonald's. Read more
PROS: * If you like salt and chicken, then you'll love this super salty chicken! CONS: * I hate super salty food. * Can't taste... the chicken with the amount of salt they use. Read more
KFC Was GR8--GREAT !! i ordered a 3 Pc Boxed Meal witk with Drink ; It was Good !! i Carried Out My Meal Because i had Our... Puppy. They don't Allow Pets in Dining Area But, They did Allow Me to place My Order. They were Friendly and Pleasant. All Foodwas Good, i took Xxtra Crispy -- Yummy ???????????? Best Regards, asr FONZIE Alfonso S. Rodriguez Jr Read more
The shift manager only allows family members related to him to eat indoors If your a customer your not allowed to eat indoors
I went through the drive through and I had ordered 1 large Cole slaw , 1 large mashed potatoes, 1 large Mac & Cheese and 2 large... Gravy and I was being charged $24.35 and when the cashier told me the price she had already scanned my payment card when I askedher that there was the Family Feast of the 1o piece chicken meal for $30 I told her that if she can just cancel my order andadd me for the $30 feast meal as it made more sense to get more to pay a few more bucks she asked the rude manager and he saidhe couldn't do the return and change the order as it was paid for and that there was nothing to do, I asked in a nice way thatif I could just pay the difference after he said well let me help you inside which I did I patiently waited standing there inthe counter and he was not coming after 15 minutes I asked if he was going to help me ? He said yes another 5 min passed and hecomes and charges me $10.93 I asked him if that was the correct amount as I wanted to make sure I was not being over chargedtotal I paid was $35.28. He was rude doing the transaction and I told him that I was not being rude in any way I just wanted tofix my order very simple, as I was being nice to him, he said I am short staffed and he was busy, not my problem if they areshort staffed but I was nice about the situation he needs to work on how to handle customer service complains. Staff needs toalso acknowledge customers they did not there was about 10 clients waiting to order in the lobby. KFC needs to work on hiringmore staff. Read more
Fast, friendly, mostly clean, chicken ready, easy to get to and has a drive thru.
Very rude. The order was totally wrong. If I could I would give a zero for the review.