Reviews for IHOP in San Jose, CA
I ordered for pick up and my order was wrong. I contacted IHOP and they told me they could not do anything about my order that o... can place a new order and purchase a new burger. They refused to make it right. I have never experienced such poor customerservice. Some lady name Myrna! They need training in customer service. Horrible horrible. I will be contacting corporate. Read more
Every time I order takeout they completely mess it up, doing thinge like giving me plain crepes and plain pancakes with none of... the toppings I paid for. $15 is too much for plain crepes and when I call them I'm on hold for 10+ min with no answer Read more
Staff was great, even tho it was busy the food came out fast hot and tasty. Must come to this location if your in the area
The food was delicious, but the worst experience. Got double charged for someone else?s order, i had drove back to their... location to talk to one of the managers it?s been more than a month already since they said i was going to get my refund back ofwhat they over charged me and till this day haven't received my money yet. I have called, walked in their location multipletimes to speak with management and shes never their. I would say not good customer service Read more
The staff were all so nice and very patient with my granddaughter asking a ton of questions. When our server went on break we... had more than 1 person asking if we were ok, needed anything else. That rarely ever happens Read more
So slow service. I hope they can accelerate and serve people faster. The manager last time was rude. They messed up our order.... Also when they done with our order - eggs were cold. Who can eat them. Anyways the price is not that convinrent. Taste is goodwhen it is warm. The test in this specific location is low ? I hope they correct things soon and treat customers better. Alsowhen calling people don?t care!!!! Read more
The ihop was a bit of a bummer. The restaurant was dirty and a bit smelly. The staff was friendly though. The special... 'Morticia's Haunted hot chocolate' was a disaster. It was water with a chocolate taste and something purple on top. Read more
So sad for our waitress, she was the only one on duty to preform all all duties except cooking. Gee, i wonder where the manager... was? Our waitress was GREAT.! Read more