Reviews for Five Guys in San Jose, CA
It honestly takes skill to be this poor of a location. I was a supervisor at a five guys for 2 years, the standards of this... location are awful. In almost 3 years of going to this location, not one time has my order ever been correct. Somehow,specifically, no matter who is working, they forget BBQ sauce every single time. In addition to the BBQ, my fries are almostnever made well done when asked. This particular time, not only did they charge me $2 for extra bacon I didn't ask for, but ittook 22 minutes for my burger and fries to come out. It seems the fries were messed up, because my burger was cold by the timethe fries came out and I had to seemingly remind them of my order. I took it to go, only to come home to it missing BBQ (asalways) and not well-done fries as asked. This location needs to work on it's quality control, as I will be driving all the wayto Almaden from now on just to have a decent five guys experience Read more
Was a busy spot might have been the time. Food was good missed the fries. Yum yum extra Cajun please.
Terrible experience. Asked for all the way didn?t include lettuce. Today went in for a salted caramel shake but it was a vanilla... shake. Asked the girl who rung me up if it was caramel she kept saying yes and refused to take a look. Hope she gets fired forher poor service. Read more
Usually i like 5 guys, but the burger i just ate was not good at all. This place is a little bit pricey, the food quality should... reflect that. Whoever was on the grill needs to clean it more Read more
Burnt hard fries with bearly any seasoning. Asked for new ones because they taste burnt and old but was told its because of the... oil. This is the only five guys that has them like this. Read more
Five Guys make a good simple burger. The server was reasonably friendly and the process is intuitive. I always ask for no... toppings then add my own ketchup and mustard otherwise you get too much. Their fries are great and are made on site frompotatoes. The bathrooms are clean and accessible. Read more
Had a cheese dog with jalapenos. The hot dog was pretty good. Cheese was ok-- it was melted well but not super cheese tasting,... not sure how to explain. Everything tasted fresh. Jalapenos were super fresh with seeds in tact and soooo hot. Everything wascooked well. Loved the fries. Always love the Five Guys fries. Overall had a good experience :) Read more
Love the burgers here, fries are also good. I tried the shakes last time I was there. Honestly it was too sweet for my liking... but I noticed a lot of people order them so I guess that's how people like it Read more