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Reviews for Twin Peaks Pizza & Pasta in San Francisco, CA

Marisol Gutierrez 1 year ago
1

Wish to share that I have ordered from Twin Peaks Pizza for many years receiving authentically delicious pizza. I have always... requested NO CHEESE and REPLACE with Pesto Base instead. Recently I have ordered the usual Latina Pizza and indicated as usualno Cheese and Pesto only as Pizza Base within order notes. Twin Peaks has delivered recently not only pizza with missingingredients but now 3 or more pizzas with a ton of cheese after indicating NO CHESSE. Rightfully, I have reached out to SLICEcustomer service requesting a full refund as pizza was not edible and order was delivered not following notes I provided. TwinPeaks is refusing to refund me for order placed on November 23rd. Pizza was received with a ton of cheese after I indicated NOCHEESE and to replace with Pesto base instead. I have reached out to SLICE for resolution and slice indicates they requirepermission from Twin Peaks Pizza manager to authorize refund even though it is their error. Restaurant is refusing to refund mefor incorrect pizza they prepared with lack of attention to my notes. Now unbeknownst to me and per their retaliating due to myrequesting refund due to their error, I was told by Twin Peaks manager that due to my complaining, (when pizza order wascompletely prepared incorrectly and my requesting refunds when their staff did not follow notes concerning ingredients I cannottolerate and delivered pizza not following notes I provided clearly, that they have banned me from ordering from themaltogether). I expressed that my complaints are due to receiving pizzas that did not follow my requests for NO CHEESE cheese. Ioffered the photos that clearly show the pizza they delivered had cheese, which I indicated to omit, but also arrived with noPesto (which I clearly requested). Chefs either do not understand or read English or chefs are not paying attention to any ofthe indications outlined within pizza order notes. Photos of my recent incorrect pizza full of cheese were provided to Read more

Marty T 2 years ago
1

Completely ridiculous, over an hour for delivery and I live 6 blocks away, i would have picked up but was lazy, cheese was un... melted and the pie was way past cold. Meats were undone too, next time we going anywhere but there. Learned my lesson worst partis we are big tippers which adds insult to injury. Twin Peaks big L for you. Read more

Alex Lund 2 years ago
5

My to-go Pizza place, nice toppings, and not overly salty dough, compared to other fast food pizza places

Tommaso Stefanelli 2 years ago
4

Good pizza also for italian standards. Maybe not such cool interiors..

Beck 'n Call Pet Care 2 years ago
3

Decent hole in the wall, local spot. Not set up or prepared for dine in. The staff was awkward at best. Pizza was good-ish, we... had the all meat, it was super greasy. Read more

Rey Cervantes 2 years ago
2

We love this pizza? but this one was so messy, unmelted cheese, way to much sauce and not hot or warm. Disappointed ?? the crust... was the only thing I ate. Was way to hungry Read more

Triz Lanza 3 years ago
5

This is has been my families go to pizza place for years. The quality is great and consistent every time. The service is always... friendly over the phone. Delivery is also a breeze with the drivers being so prompt and polite. Read more

Robert Johnston 3 years ago
5

I have ordered and consumed an unreasonable amount of pizza from this place over the years. Like seriously, an embarrassingly... large amount. So yeah, 5 stars all the way. One of the best spots for takeout or delivery pizza in SF. Try the thin crust, youwon?t be disappointed. Read more