Reviews for Peets Coffee in San Francisco, CA

Worst experience of my life in Peet?s. RUDE staff!!! I specifically selected Peet?s as my first coffee for the vacation and hope... it will be as perfect as previous. HOWEVER I got the WORST service. The staff directly skip our menu and when I tried to confirmshe (the one ware glasses) literally ignore my words. She even did not look at me when I said ?excuse me?. I tried tocommunicate at least 3 times, no response AT ALL. I feel extremely bad and embarrassed. I have never experienced such thing inPeet?s. Finally she recognized indeed she forgot our order. And she NEVER said SORRY and never feel sorry. I cannot imagine thishappened in an airport Peet?s. Peet?s, as a widely known company that impact Bay Area coffee, as a coffee shop that alwaysprovides good quality espresso (except this shop and except this staff) I think you should do better. The staff really need tosay SORRY for ignoring my confirmation for being soooo RUDE I even feel she was racist to me. Your service ruined my trip. Ihate this. You and the staff really need to say sorry to me!!!! Read more

Good coffee and pastries.

Very good coffee, amazing stuff, lot of options but I would still prefer if it was a little reasonable, for what it is they are... quite expensive as they charge about 5 dollars minimum for a good coffee Read more

There was a big line but it moved quickly. They did not take points from the app though.

In an airport I usually avoid waiting in long lines when I want to get something to eat and drink, so I chose Peets Coffee. It... is a chain, so I guess the quality should be standardized, but to my surprise, I had my worst scone ever... so disgusting... Read more

Their burrito was so dry, each bite stuck to the roof of my mouth like a layer of lint from a well loved pair of levi's. To be... honest I can't tell if the tortilla was sourdough or as stale as Vin Diesel's acting career. I wouldn't say don't go here, butI might suggest something more tantalizing like 3 day old doughnuts from Dunkin'. Read more

Coffee is okay. Everything seems very overpriced for what you get. The thing that bothered me though is the hygiene practices.... I stood in line for 20 minutes watching this guy wear the same pair of gloves in which he touched his face/mask several times,touched customer credit cards, the cash register, his own cell phone, etc.. Then proceeded to grab people's baked goods forthem. He did not change his gloves or wash his hands / use hand sanitizer at all. I'm not even concerned about covid.. It'sjust gross in general. People think it looks good to wear gloves but really they're cross contaminating everything and notwashing their hands. This is especially a problem when you're handling people's food... Like this guy. I tipped because thelady who made my coffee and bagel was very nice, but she, too was wearing gloves. Read more

Very interesting experience. Came here on a Monday to catch a early flight. Good thing is they open so early. Trying to order 2... breakfast with coffee. Ordered a medium why mocha and a large Havana cappuccino. Saw the display of the wrap and croissants,looked great and added them on. Then total came out to be $52.... mmm.... the cashier is new so we ask the manager to doublecheck. And the answer she gave me was ? the tax here is 11%.? WELL.... breakfast combo for two ... looks like the tax is morethan 11%.... They did the math again the total came out to be $48... then we ask how much is one combo. The manager said $15.And the coffee is $6.1 and $6.2. How can two combos add up to $48. Even though I didn?t finish high school, I still sensesomething is not right. Eventually, we decided to order them separately. And the total only $37. A round of applause for myself.Saved $15 by attending high school, power of education! The croissant sandwich is actually fantastic, the softness of thecroissant ???? and the flavorfulness of the bacon ???? goes perfectly with each other. It?s like you are sitting in Paris on theleft bank, with Seine on your left hand side.... The bacon wrap is just ok. With the hot sauce, it?s like you are in NewMexico, by the side of Guadalupe river, with cowboys on your side. Well, that?s about it. Thanks for listening. Read more