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Reviews for Grand Hot Pot Lounge in San Francisco, CA

Dan R 1 year ago
3

The staff is very kind, and the food was good, but unfortunately the service fell a bit short. Many things we ordered were just... never brought, and it wasn't really addressed well when we brought it up. The ice cream is a disappointing self-serve out oftubs, and the table lacked sauce variety. You'll definitely fill up with the all you can eat, but you may be disappointed in thevariety. Read more

Andrew Vaughan 1 year ago
5

Grand hot pot has been our goto hot pot place in the city for years now. Pre pandemic we would come here weekly for their great... flavors and amazing price. Now that I no longer live in the city in glad to visit whenever I can. Some stands outs are the lambshoulder , tripe , shrimp paste , and scallop. Recommend for anyone looking for some authentic hot pot and are in the city. Read more

Shawn S. 2 years ago
4

I've been to Grand Hot Pot Lounge before during lunch hours, it was very solemn and pleasant. The waiter and waitress we're on... time about bringing me my food and condiments and anything extra that I may need. But.. if you go at night and it's crowded youmight not get what you ordered to be at your table. Hot Pot gives you a variety of raw meats and vegetables that you cook onyour own by filling out a menu paper that has all the ingredients you want for your meal. Sometimes they forget to bring outwhat's on the paper that you marked. But in all, you will leave there fat and happy. Read more

LaDonna Mckinney 2 years ago
5

Nice restaurant. Has karaoke rooms and all you can eat Hot Pot. The broths we're very flavorful. I will go again thanks to the... food. The service could have been a little better. Overall a great spot to eat with upbeat atmosphere. Read more

Michael Soldate 2 years ago
5

Get a big group of friends, get the private room, get sake bombs and let the Kareoke and food creations vibe!! It?s a perfect... place to pregame with friends before a night on the town! Read more

Kilikiley Middah 2 years ago
1

It was a dreadful experience for me and my friend. We were so excited to try out this buffet. They offer so many selections, but... when we got there the outside was so dirty. We still decided to give it a try. We opened the door and there were so manyclutter. Inside was dead. You look up in the second floor and you?ll see a lot of boxes and clutters as well. I?m sorry to saythis but I dont understand how they manage to make a hot pot base taste so horribly?tasted like soap. The smell of this placewas also unappetizing. It smelled like dust and something else. Then I decided to just have some ice cream. That was a bad ideatoo. As I was going to get an ice cream I noticed the scooper was extremely dirty. They are just very unsanitary that thescooper appeared to be never have been cleaned. It was moldy and the bowl it was placed has visible markings that the water hasbeen evaporating and had been seating there for quiet some time (Dayssssss) Although the server was extremely kind and lovely.She was the only good thing that enlightened me about this place. Overall, this place is not cheap , unsanitary and the food isdreadful. ???? Won?t be coming back again. Read more

Preeti Saldanha 2 years ago
4

Delicious all you can eat hotpot! They do one big big hot pot in the middle of the table for sharing. Very reasonably priced.... The only thing I wish was that they had a build your own sauce bar since I was not a fan of the premade sauces. Meal includeddrinks and ice cream! Read more

Jared Neil 2 years ago
5

Great selection, AYCE lunch is $21.99 dinner is $28.99, includes all the meat and vegetables as appetizers you want, along with... any soda, tea, boba from the drink fridge, and dessert, many ice creams and a mango yogurt. A wonderful value for the price! Read more