Reviews for Ben & Jerry’s in San Francisco, CA
Just happened. Walked up at 8:05PM as Google said they close at 8:30. Girl in the booth yells "We closed at 9PM" at me when I... went up to the window. I replied that it was only 8PM because I was confused. She opened the window, said "trust me we'reclosed", slammed the window, then went back to her phone. I literally just wanted ice cream what is her problem. Read more
Same delicious Ben and Jerry?s products that you can find anywhere but with the absolute worst customer service I?ve ever seen.... Employees didn?t even acknowledge us at the window and when they finished their conversation and finally came over there was nogreeting or anything - just a ?do you know what you want?. Never repeated or clarified our order, just gave a total, and thenhad the audacity to ask for a tip. So here?s your tip - this location needs some customer service training. We won?t return. Read more
Really upsetting, they were out of most of the flavors, went back and forth wether or not they could make a milkshake, and then... got our order wrong and didn't offer to fix it, find another ice cream place :/ Read more
Sadly overpriced and small portions. For the price of a large cup you could just go to the supermarket and buy an entire tub.
After ordering a few different flavors listed on the menu, he says he "can't change the flavor menu listed if they are out! To... make it even better, after I made a purchase he tells me that cheaper BETTER ice cream shop is down the street at Nelson's. WTH Read more
Didn't know what was the difference between the small and the large cup! Almost the same size. I bought four ice creams in a cup... and a addicted to chocolate shake and my total was alittle over $50 and to top it off I was giving the cashier a $50 dollar billand a $10 dollar bill, she told me, no bills over $50! All they had to do is give me back 3 or 4 dollars!!! It was over 90degrees today, the line was really long and only had one employee working the cash register! Alot of angry customers, some ofthe customers that were in line were just leaving. The ice cream was good, but definitely not worth paying over $50 dollars. Read more
Top 3 1. This pop up style store sells icecreams (including sorbets and dairy free), shakes, sundaes and smoothies. 2. They do... not accept anything bigger than a $20 note which I found interesting. 3. If the weather is warm, I suggest getting a waffle coneor cup. We got one scoop in a sugar cone and I felt like it was a race against time trying to eat it before it melted all overmy hands. More Ben and Jerrys is rich, delicious icecream with big chunks of flavour throughout. On the pricey side, so for usit is a special treat every now and then. Read more
such a cute and inviting ben & jerry?s located right near the historic pier 39 at the fisherman?s wharf. i always love getting... the chance to get some b&j?s at a scoop shop and it tasted amazing as expected. yes, it?s a bit more expensive than some of theother ice cream spots but it?s always reliably tasty and staff were also friendly. Read more