Reviews for Cold Stone Creamery in San Dimas, CA
Great staff and great ice cream!
I was really craving a milkshake and decided to try this place. Upon walking in I was welcomed by all the workers. I was well... taken care of. I really appreciated the service and making sure I was happy with my shake. Keep up the great work! Read more
It was great customer service. Didnt realize that it was so spendy! But I guess it was worth it! My mom ate the whole thing. It... was to much for me. But oh so good! Mom got a strawberry blonde and I got chocolate devotion. Mmmm mmmm mmm Read more
Always a good experience at this Cold Stone. Good and tasty ice cream. For around 6 dollars for 2 scoops and toppings, it is s... good treat. Around 20 flavors, but they are good and enjoy going here every so often Read more
Ask for 1 scoop because if you ask for 2, you'll be served only 1 and pay for 2 scoops. It's a ripoff employees act as if they... own the place, under serve customers and charge the actual price. I'm sorry, it's the best icecream but the service is terrible. Read more
The management is awful. The staff is absolutely wonderful. The management is awful. I've only been in here a handful of... times, and every time it's hotter than the outdoors, and the ice cream is melted on top inside the freezers. The workers werevisibly overheated. One girl had sweat all over her. Absolutely awful conditions to be working in, let alone, selling icecream. What kind of cheapskate owner set a thermostat at 82????!!! That's ABSOLUTELY against OSHA and Federal Labor laws. Read more
Each time we go into the store we are greeted with a warm welcome and smile by whoever is working. Often it can get fairly busy... in the small store and there can be a a bit of a wait. But with only two people working behind the counter it?s no surprise. Butthrough it all, they?re always positive and apologetic. I can never fault the mood and service of the staff! The product speaksfor itself - some of the best ice cream I?ve had outside of Europe! Read more
Usually I love the product here but today I ordered "an apple pie a la cold stone" and 95% of it was vanilla ice cream. I only... got 3 little chunks of apple, cinnamon and no pie crust. I was surprised the young man made it so quickly. Now I know why, heskipped a few steps. Not happy. Read more