Reviews for Starbucks in San Diego, CA
Excellent customer service friendly personnel
Bad service from cashier and manager, Did not accept my 50 dls bill while making 30min wait time, and I was .75 cents short from... a 5 dollar bill, decline my order, not going to That Starbucks again again Read more
Good morning. I would like to start by saying yesterday evening around 6:40sh pm my husband and I ordered our usual which is two... venti mocha frappuccinos. When we got to drive thru window and we received our frappuccinos, we tasted them and they tasted likeplain crushed ice with bitter coco of some kind. We let the cashier know right away and handed her our drinks. We let her knowthey weren't done right, and she proceeded to give attitude. Even after we told her to please remake them because we come herefrequently and order our usual and the two fraps did not taste right. Instead she gave us a dirty looks along with a terribleattitude, swinging her hands back and forth, putting half of her body out the drive thru window. She had horrible service andwas very disrespectful calling me, a woman with grandchildren, a "girl" and "honey", disputing with us by telling me the drinkswere made right and are okay. We told her try them you will see they taste like plain crushed ice, there was absolutely notaste. And with a bad attitude and mumbling, she finally took them back. The second time were done wrong again. I neverexperienced this awful service before or an awful drink. This place is very close to home therefore we come here, but thecashier GRACE was RUDE, ARROGANT, CONDESCENDING, CHILDISH, DISRESPECTFUL, ARGUMENTATIVE, with no reasons given whatsoever. GRACEthe cashier needs to understand that by the way she conducts herself she chases customers to take their business elsewhere.Please check cameras and see for yourself. Extremely bad customer service. A 3rd grader probably has more common sense thanGRACE does. Left with 2 frappuccinos done wrong two times and a horrible experience. SMH Read more
They've improved!!! I quit going to this store because their drinks were not good anymore. I gave them another chance a few... weeks ago, after writing a negative review, and they made an excellent drink. I was in the area and decided to try them againtoday. I got 2 drinks. Drinking one now and it's excellent! Read more
Carmel Crunch Frappuccino... and my name spelled wrong ????
Just annoyed at the fact that I can?t get my drink right at this location. It?s always the same girl who makes my drink. I get... cold foam and I tell them to leave room and they barely give me any. Then I get sweet cream and she mixes it up. When I ask forhalf and half and cold foam she puts the half and half on top without mixing it, with the cold foam so I have to mix it and itmesses up the cold foam. I never ask to remake the drink hoping she?ll make it right next time. She hasn?t so I?m done with thislocation. There?s this other girl who?s taller with longer hair and she makes it perfect so it?s just this girl who lacksattention to detail. Read more
I visited this Starbucks in 10/20/18 and the female employee exceed beyond my expectations. She was very kind, fast and was able... to handle the huge line of customers. Not to mention that she was the only one at that shift, and worked really well to providegreat customer service. Read more
Unfortunately some Starbucks specially this one tends to run-out of major items.