Reviews for zpizza in San Clemente, CA
First experience taking the family to Zpizza, and it was a better experience than expected. I had imagined a case full of... 12-hour old pizza slices that we would choose from… we’ll just say I was uninspired to go, but the kids were hungry! I keepbeing told it’s my job to feed them so off we went! The service first impression was friendly and positive right off the bat,and it got better pretty quick… because instead of stale slices we were able to build our own and have it made right then andthere just like the “other place” we usually go to. So the kids were automatically in because they love to order their ownpies. When we received the food, everything was great. The crust was just right, which was way beyond my expectations. We werepretty stoked on the overall experience. Go there! Get pizza! Read more
I keep trying to like this local establishment but again they disappoint. When you pay 40$ for a pizza you expect that they can... make it correctly, instead the crust is burnt and the sausage missing. One previous occasion the forgot the sauce (how doesthat happen?). Another soggy uncooked crust, this time, no sausage. When I called the store… we can give you five dollars offon the next pizza. Really? No thanks! No won’t ever be back. Read more
My husband and I have ordered at this location multiple times per week on a regular basis for months. Unfortunately when I... called to order tonight, I asked for the exact same thing I ordered yesterday (everything is kept on file) and when the managerrepeated my order back from yesterday, he did not repeat it accurately so we created a new order to ensure there was noconfusion (with the same thing I ordered yesterday). When it arrived, it was not correct, so I called to advise and ask them toplease deliver it as ordered and they said OK. Then the manager called back to dispute what I ordered *which actually took me5x longer to order than yesterday due to the manager taking the order not listening and talking the entire time I was trying torepeat my order... which I repeat... they had in the system...from LAST NIGHT. He became defensive and very rude and sadly ourbusiness with ZPizza is now concluded. It's a shame... because up to this point, it is the BEST pizza we have ever had. But,respect for others trumps flavor. In response to the owner: it would not let me reply to your request. The order id isAABKBKT8AEAH you should be able to pull the profile attached to the order and see what we ordered yesterday vs. what wasdelivered today. The person who took the order is the one who us called back after I calmly called to advise of the mix-up(because we still wanted our delicious pizza) and request a replacement, he was very defensive and regarding his order taking,and claimed to be the manager. Read more
Extremely poor customer service from the manager at this location, which is super disappointing as we have frequented this... location and never had an issue prior. The manager took the order incorrectly and the wrong pizza was delivered. After callingand advising the location of the error, the manager called back to defend his accurate order taking rather than resolve theissue. Read more
The pizza was fine but their website charged the wrong card using a saved one instead of the one I entered in. I called the... store immediately after placing the order and the guy on the phone said he could not fix it then and refused to cancel the orderso I could just reorder. However, he promised and assured me he would call me back to fix it but never did. Not a reflection onthe food but I was expecting better service. Read more
Best pizza in town. They have gluten free and vegan options too. Staff is friendly and you can taste the freshness and... ingredients used on the pizza is totally different. Will try a sandwich and salad next time! Read more
4 boys split the XL pepperoni and they loved it. Got the zbbq and it was delicious. Fresh cilantro on top really added to the... flavors. It was delicious. Read more
Completed underrated! Even with 5 stars! You wont know the taste and unique ingredients until you try!