Reviews for Chick-fil-A in San Clemente, CA
Absolutely filthy. Everything was a disaster. Dine in was only 1/4 seated, NOT busy enough in any way to try and excuse the... restaurants appearance. Each empty table needed to be bussed, floors were sticky, food & napkins smeared on the tables, walls,seats. The restrooms 100% out of stock. Eaten at cleaner truck stops. Definitely not expected in beautiful San Clemente. Read more
This is the worstttt chick fil a with a capital W! I?ve been here a handful of times and literally every time has sucked. Since... it?s a chick fil a, I will admit that I have a higher expectation than I do most other fast food restaurants. I mainly go to geta 5 lb bag of ice. The first couple of times, I would go thru the drive thru but realized it might be harder on the drive thruworkers so I started going into the actual restaurant. The older gentleman who typically hands out the food is just sooo rudebut again I really didn?t wanna be an inconvenience so I kept going inside for the ice. Most times they leave it so it melts aton and then all the ice clumps together and it?s just annoying when I try to break it apart at home. ( I buy it because it?snugget ice, not just any ice.) But anyway, tonight was for sure the last time I?m going. It was busy during dinner so I wentinside while my mom waited in the car with my son, instead of the drive thru. After placing my order, I asked if they couldfulfill it quickly and explained the last few times the ice has been left sitting out and melted. She looked at me and straightup said, ?Well I will try. Most everyone does not like doing the ice order so it gets pushed aside. The line is pretty long soI?ll get to it once it dies down.? WHAT. As if my order wasn?t also important lol. I truly couldn?t believe she actually saidthat to me, I felt like she revealed a secret she wasn?t supposed to say. I just stared back and said ok. Time goes by and stillnothing. My son was really upset by this point so I stomped out to go get him only to come back in and have the manager (?) veryrudely hand me the bag of ice. The level of complete disregard I?ve experienced at this chick fil a ONLY is kind of nuts. Andfrom looking at other reviews, I?m not alone! Y?all need to get it together! I know I am not the only one who has a higherexpectation when it comes to chick fil a. I would say the same about in n out as well. I am glad I?m Read more
Perfect lunch stop on the way to San Diego! Food was fresh, service was quick, bathroom was clean ???? It even had a nice... grassy area for our puppy to also take a break ???? ???? Read more
Dropping my son off at Camp Pendleton and stopped here for lunch. The service was great, the staff were polite and the the place... was clean. I do have to say though, I don't get it, their chicken sandwiches are OK, I don't see the big deal. Anyway the foodwas good Read more
Soft, flimsy waffle fries in the drive thru this afternoon. Neither crispy nor fresh. Pretty disappointing. Respect that they... close on Sundays. Outside of that I can't for the life of me figure out why they are always busy. Nothing I have ever had thereis anything but average to bland. Do your research. Also, the chicken is chock full of MSG. Not good for you at all. Read more
I usually don't write reviews, but felt the need to for this experience. Having Chick-fil-A is a treat for us, so like anything... that's a treat, one believes it should be a great treat. Unfortunatly, this was not the case. The fries were completely cold,the sandwich wrap was as if it was pre-made & stuck in the refrigerator for weeks, and the saddest part was my favorite originalsandwich. In the past the chicken was warm, juicy, tender, and thickly cut. This time the chicken was cold, hard, & thinly cut,it was as if I was eating fried grease. I gave one star for the sprite, as that's something one can't mess up. I hate to leavethis review, but maybe Chick-fil-A is growing into too large of an organization & can not keep the quality. However, I'm hopingit was just the location. Read more
Excellent customer service! Team Leader Diego was so friendly and helpful! He even introduced us to a new sauce! (Try the honey... mustard BBQ)... So many employees working non stop makes the wait almost non existent... Great system for drive through, pick upand walk in ordering... And who doesn't love the food here?!?! Read more
This is the best fast food chain, and this location is no exception. The staff are always super friendly and helpful, and they... work pretty hard to keep the place clean. Food's high-quality and delicious, and people just seem to be nicer here. Read more