Reviews for Auntie Anne's in San Clemente, CA
We usually go to the Fashion Island location, but we tried this one at the outlets. Very disappointed. We were there on Friday... afternoon and the pretzels were hard and a bit burnt. I should have asked for and waited for a fresh batch. These were likethey'd been sitting out too long. They should not serve them like that. Read more
False advertising, they won't Honor this, they ask for a coupon, that doesn't exist. The GM Christine Cole asked me "If ur... hurting for Money, I'll Honor it for U.." I Am DISGUSTED that this business operates and that Auntie Anne's let's theseFeanchise Owners Give their business a bad name* Read more
The guy who took our order was just okay we got the mini hot dog pretzels and the mini regular pretzels the regular pretzels... were so good but the hot dog ones were hard as a rock so when I went back to see if I can get my money back he said "no I can'tat this point.." I only had one and my husband had one before taking the back sooo... ?? But I asked if I can just have anothercup of the regular pretzels and he ignored me and handed me another cup of the mini hot dogs saying these ones were just made..so why didn't he give me those ones 2 minutes ago? What place doesn't do refunds? Not to mention he got a little attitude ???? Read more
It's amazing what you can do with the pretzel. It can be twisted, bent, cut into little pieces and covered with just about... anything. So, I ordered a plain pretzel. No butter, no salt, no cheese, just a plain pretzel. They agreed to make me one."It'll take about seven minutes." And it did. Delicious, warm, just out of the oven freshness. Parking can be close to thestore, or if the center is busy, a long walk. Bathrooms are in the complex, not in the store. Everything iswheelchair-accessible. Read more
Yet a other shop we are coming back to Auntie Anne's. We are from Denmark, but have been in the arrear in 2017 and 2018 and are... coming back in 2019. The San Clemente outleed are extremely nice. Clean, good parking and very nice restrooms. In the middle ofshopping you have to visit Auntie Anne's. Their Pretzels are GREAT. They are so good, fresh and served with a great smile. Ourwarmest recommendations. Read more
For pretty much all my life, I had been raised on Wetzel's Pretzels, and so I thought they were the best soft pretzel chain out... there. Then I had Auntie Anne's, and boy, I realized how wrong I was. Everything about this place usurps the Wetzel's Pretzelsnear me, from food quality to price. In a word: lighter. Auntie Anne's pretzels have a less dense dough, smaller sizes for theirbits, they use less butter/salt/etc... altogether, it provides a taste much more like an actual pretzel (including a pleasantcrunch), whereas at Wetzel's you just feel like you're stuffing yourself with dough. I hope I can come back to the area sometimeso I can try out more options and see how much better they are than Wetzel's! Read more
Bought 4 pretzels and a hot dog. Was helped by Christine Cole. Excellent customer service. That were busy (Memorial Day), line... was out the door but she was cool, calm & collected. As busy as they were, she was very pleasant and all smiled. AuntieAnne's needs to give her a raise. Read more
Told the team about allergy. They ensure it was attended too. Shout out to the closing tell squad on 07-03-2022!