Reviews for Popeyes Louisiana Kitchen in San Bernardino, CA

They were having technical difficulties and a customer in front of me was told one thing but have the tech issues was resolved,... they changed there answer (it was about food, nothing to do with the tech issue). Also, while waiting for the tech issue to beresolved. Costumer came in after me and was told to go to the drive through. The employees were stressed out. They did therebest but it wasn?t the Best Costumer Service. And finally there was something with the restroom but the other customer lookinginto the bathroom, immediately not going in, and there facial expression; told me not to go to the bathroom! Read more

AVOID THIS POPEYES AT ALL COST! The staff is rude and incompetent. Not only do they not care about reading the order to get it... right, expect to wait an hour to receive your food and another 20 to get the right food. Every staff member had an attitude evenwhen met with patience but we simply wanted our food to be correct. Also, if you order for pick up, expect to repeat your name5x to each to and every staff member as they all seem to have short term memory loss. Instead of fixing your order they willtake the easy way out and pick it out i.e. pickles on sandwiches etc. Beware if you have allergies as the people at thisestablishment could not care less. Read more

I ordered online and when i went to pick up my food i got off and walked to the door. As i tried to open the door it felt like... it was stuck. There was a sign on the opposite door that stated PULL OTHER DOOR. So THATS what i did! A young girl came to thedoor and opened it with the most rude disrespectful attitude and told me i need to go through the drive thru n if i was dumb! Iwill never go there again. None of the employees there should be working customer service AT ALL. I will make sure any of myfriends or family go there again. Read more

I wish I could find the receipt to my last visit here. Just so i could take the survey. The younger gals at the drive thru were... so sweet and nice. They were fast and the food was a hit. Thank you. Read more

I will not ever order any food from this location. While doing uber eats orders I see how sloppy and careless they are with... their food items. They stand and talk taking over 10 min to fill out a chicken tender box going at the speed of one tender perminute. All of this is happening while flies are going all over the chicken that is sitting under the heat lamps. Do not evercome to this Popeyes location Read more

Honestly it was our first time getting the family meal. And let me tell you the mashed potatoes with the gravy was awesome we... super enjoyed the macaroni and cheese. The crunch to the chicken was the best from now on we for sure will be going to Popeyesto feed our family instead of KFC. If you haven't tried it you have to try it the biscuits were super soft super moist and veryenjoyable. Read more

So the door was open. I walk in to have the lady behind the register tell me that I couldn't place an order unless I placed the... order online. I could not place an order at the register like normal people do. What's the point. Lock the door!!! What an awfulexperience. You can't just walk in and get some food. This place need to make it as difficult as possible for it's customers.Awful place!!! Food isn't that good that it's worth all the extra trouble they make you go through. I'll go to KFC next time. Read more

New Berry Beignets are really GOOD!! Price for chicken sandwich in drive through menu is not correct - it's not reflecting the... price increase. Read more