Reviews for Whataburger in San Antonio, TX
Whataburger is always good. We went to use the recent coupons that were mailed out and found out they will only allow 1 coupon... per transaction. They need to work on their customer service. Read more
The service is a 8 out 10 but the food quality has gone down the drain. If I could post a picture of the "strawberry " shake,... it would make you puke. Read more
We ordered and our order came out wrong after 10 minutes of waiting. I was very upset and came inside and the manager was... outstanding. Very calm, great customer service, and great professionalism. He corrected all the problem and even offered otherthings to make up for the mistake, which I unfortunately could not take-Diet. Thanks you very much Waterburger and complimentsto you and your staff. Read more
The interaction between employees spilt over and included the customers. As soon as I entered I was met with 3 separate 'hello... and welcomes'. I came in for a quick bite and planned on playing a game on my phone while I ate. Instead I decided to peoplewatch while I dined in. The employees were talking and laughing with customers, I assumed the patrons were 'regulars' and haddeveloped a repertoire with the staff. It turns out the staff is just that friendly with everyone! Maryhelen was in a light bluebutton down and was absolutely leading by example! She was starting conversation with the customers and paving the way for aneasier interaction for her fellow coworkers and the customers. I have never witnessed such a warm and inviting time at awhataburger much less a fast food joint. This was an awesome experience! Of course the food was good, and it was a very cleanrestaurant that got wiped down very quickly after patrons left. Read more
Burger was ok. Fries amazing. Place wasn't that clean. Ice machine was out of ice and soda dispenser lacked some flavors.
First time at this location and it was pretty late at night/early in the morning. The drive-thru line was really long, but they... got through it very quickly. I remember posting about another restaurant and how I did not like their shakes, but Whataburgermilkshakes are always on point! The only problem I had is that we ordered medium shakes, because it was so late at night - butthey charged us for larges. Not a big deal, but Whataburger is usually very good about having my order correct, no matter howspecial it is. Read more
Loved being able to get a burger at 10 am while my mother got breakfast. The food was great and the employees were... friendly. The only slight issue was the tea in the dining room had a stale taste to it like it had been sitting overnight otherthan that everything was great. Read more
Stopped by on my lunch and Gracie was at the window. She was soo sweet and seemed to really love her job. Honestly you don?t get... that vibe at fast food restaurants these days and it was much appreciated! Read more