Reviews for Taco Bell in San Antonio, TX
It?s so annoying getting doordash from this place because it?s hard for the drivers and the order is completely wrong 75% of the... time. Please turn the system off and allow regular Taco Bell?s to take the delivery orders. Read more
I was told that they did not open at 10 and that they would open at 10:30 at the earliest
Well what can I say about Taco Bell good tacos free gas.lol
Girl at the cashier was polite and had great service but rest of the staff did not. Been here several times and often see 3 to 4... staff chatting in the back hanging out while 1 girl on the register and 1 guy making the food during busy lunch or dinner rush.Lines were backed up 20 to 30minutes while few people just slacking in the back. They put online orders as ready when it isclearly not ready, even told me their fryer is "broken" meaning they closed early and not selling anymore but still put order asready to pick up instead of canceling. Manager was extremely rude and refused to give refunds and told me I had to call customerservice # to get refund. 1-800 Customer service rep said the store was able to take care of me. Which means manager was beinglazy, shut the fryers off early and slacking rest of day until time to clock out. Next visit, which will be my last here untilthey replace the manager. The same manager with lazy attidude was rolling burritos barehanded, no gloves at all. He was keeplooking around to see if anyone was watching. Do not order from here, go somewhere else. If manager doesn't use gloves andfollow food safety, then rest of the staff definitely isn't going to be. Read more
Cashier said i was rushing her but i only ordered 2 tacos and tried to pay, then went on to complain about me to each guest in... line. i tried to tell the female manager she just shrugged and said o well. they need a whole new kitchen staff. Read more
If I could give it zero stars, I would!!! Terrible customer service. I?m shocked on the manager?s attitude. I walked by and... asked what time they open, and I was told at 11:45. After waiting since 10am here at River Center Mall, it is 11:52 and they arestill setting up. I don?t know about others but businesses including this Taco Bell, have set hours. So, if you Ms. Manager arehaving a bad day and can?t get the food ready on time (like another employees said, ?she needs 5 more minutes to get the foodready.?), then allow us to at least order and pay while you get your act together!! Omg!! Never again... Read more
TLDR AVOID THIS!! 15 minutes and I'm still waiting for food. They have a cook in the kitchen with a broken arm and didn't put... them on register instead? Management clearly doesn't know how to schedule for a lunch rush. Going on 20 minutes stillwaiting. Got my food and somehow the chalupa shell was cold. Read more
Very nice staff but could have done without the long black hair baked in to my Cheesy Gordita Crunch. :(