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Reviews for Subway in San Antonio, TX

Natasha Lynn Poncé 1 year ago
3

ALTHOUGH THE MANAGER THIS PARTICULAR DAY TRIED TO FIX THE WRONG WITH MY ORDER - ONLINE DELIVERY - THE INITIAL CONTACT WITH AN... EMPLOYEE OVER THE PHONE WAS NOT GOOD. THEY SOUNDED ANNOYED AND BOTHERED. DESPITE THE MANAGER TRYING HIS BEST TO CORRECT THESITUATION, THIS ISN'T THE FIRST TIME PART OF MY ORDER WAS MISSING AND DOORDASH BLAMED. CAN'T CONTACT THE DRIVER THAT DELIVEREDTO THE LOBBY ONCE GONE, CAN'T LEAVE A REVIEW FOR THE PARTICULAR PICK UP DRIVER AND SO NO CONSEQUENCE FOR DOORDASH WHICH SUBWAYCONTINUES TO USE. THEY DON'T LOSE OUT IN $$ CAUSE IT'S BEEN PAID AND BLAME GOES TO DOOR DASH WHICH WAS ALSO ALREADY PAID. THEPROBLEM IS THAT SUBWAY CAN'T OR WON'T REFUND PARTIAL CREDIT EVEN IF ONLINE BUT CAN ONLY PAY IN CASH. THAT DOESN'T SEEM RIGHT TOME BUT NOT MY RULES. TIP: PICK UP YOUR OWN LUNCH OR CROSS YOUR FINGERS IT WAS DELIVERED CORRECTLY. Read more

Liz Smith 2 years ago
1

Rude employee who rolled his eyes at me multiple times, and when I asked for a little more mustard he stated it was too early in... the morning for this (it was 11) and walked away. I've never seen such awful service. Will not return. It made me incrediblyuncomfortable Read more

Zulia Alvarez 2 years ago
5

The crew was amazing they greeted us when we arrive they got through the line quickly. Did wonderful communicateding with each... other so they could take of care everyone fast. Read more

FLORES 2 years ago
1

Completely got my online order wrong! And good luck getting customer support they take two weeks to reply. You just need to go... up and tell to remake the sandwich Read more

William Winder 2 years ago
5

This Subway is run-of-the-mill as far as furnishing and condition, but the lady who helped us was phenomenally good at her job! ... She had customer service down to an art form and if we were locals this would be a go-to for our Subway cravings. She was alsotraining a new employee, and her patience and understanding extended to the employee as well. We were pleasantly surprised bythis visit! Read more

Ted Villalon 3 years ago
5

This is my first visit since the lockdown last year. Very clean and friendly workers. The pepperoni and veggie personal pizza... was tasty. With San Antonio College starting to reopen, I hope to be back again soon. Read more

Rose Zee 3 years ago
1

Toasted, but soggy. Dry tuna. As you can see, disgusting to look at. Bread was not baked correctly. The staff moves at the speed... of sloth. Maybe don't get high before/during work? No pride in their jobs. Read more

Mark Stevens 4 years ago
4

Great service, staff was good, food was done correctly of course, and the lobby is spacious! The parking is a little tight but... not to bad. Now...one thing I dont like is a nasty restroom because it just takes away from the atmosphere and experience. Thatrestroom needed a lot of attention! Other than that, it was a pretty good. Read more