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Reviews for Starbucks in San Antonio, TX

Christi Meade 1 year ago
5

Absolutely 5 star customer service! This Starbucks location is TRULY a part of the Alamo Heights community! The staff goes above... & beyond & authentically treats every customer with kindness & friendliness Read more

Jackie Siller 2 years ago
5

I love coming into this Starbucks on Broadway bc the employees here are always top notch and super sweet. I had gotten a bad... drink from another Starbucks but I couldn?t return it bc I had to go in to work, I came here and explained my situation and theycompletely offered my fixed drink for free. You guys are awesome. Thank you! Read more

jonerick s 2 years ago
5

Love this long running hopping Starbucks. Such a great team and they do their best to really get the drinks out fast and to try... to get to know the regulars. A real community meeting point. Cheers to Starbucks for keeping this non-drive through open. It istime to do a renovation inside. Much slower Starbucks are a lot more updated. Read more

Tori Hashimoto 2 years ago
1

Manager is incompetent. Never steps up as a manager to help out on the floor when busy by just walking around behind them. He... can?t even type a simple order into the system and had me waiting 10min to put a one drink order in. I always see the staffrunning around like headless chicken and there is always so few staff. The manager constantly says they are short staffed butwhen I talk to the barista all of them say that the manager doesn?t schedule properly. Drink quality is always off. Their drinksequencing is not done to Starbucks standards. Most staff is friendly and very sweet except a few who have bad attitudes. Cafeopen recently so cleanliness in cafe is awful. Crumbs everywhere floor is disgusting. Table not wiped down. Only see baristasdust the crumbs off with their hands!!!! Unsanitary completely. No sanitation is done ever. Unfortunately did not checkbathrooms because I was scared based off of the dinning area. Read more

Barbara Snider 2 years ago
5

I love this Starbucks. Very clean and friendly staff. I rode by bicycle and felt comfortable leaving it outside while I ordered... my stuff. They were so fast. My drink and food was so yummy. Thanks ???? Read more

Huan Vo (huân móm) 4 years ago
5

Howie and Josh are the best! You feel like home when you walk in to this store. Howie welcomes you with a big smile and Josh... says bye to you with a god drink. I love the patio with clean tables and chairs. Highly recommend you to stop by this Starbucks. Read more

Gunner 4 years ago
1

Very spacious interior and ample outdoor seating. Lots of parking behind the building. The staff were extremely friendly and... courteous. My only complaint is I ordered a double-blended Frappuccino to reduce the amount of large ice pieces present. Insteadwhat I got was the Frappuccino version of an iceberg at the bottom of my drink (see the photo). I?ve never had this happenbefore. Honestly I don?t even know how the ice maker produced this monster. Well, better luck next time Starbucks. Read more

H Hinson 6 years ago
5

Great location. Love all the seating choices in this Starbucks vs many of the locations we have been to. We wish a lot of the... Starbucks could have built buildings similar to this design and setup. Covered outdoor seating. Staff was friendly. Read more