Reviews for Popeyes Louisiana Kitchen in San Antonio, TX
The woman who took my order was great and respectful. However, the window guy looked and acted like he didn't want to b there... today. No communication skills at all. Read more
Horrible customer service! Went to location twice trying to buy food for lunch. First time at 12pm they stated there would be a... 12 min wait, I left come back they had no pies. I had to ask for my total, the person was not responsive at all, then on the wayback to work I discovered they did not put the biscuit in with the 3 PC meal I ordered!! I will never go back and encourageanyone these days spending your HARD EARNED MONEY Not to Spwnd it with these dry people!!..I will Never go back to this locationeither!!! I work too hard, for this Terrible Service!!! DO NOT GO TO THIS LOCATION!! Read more
First of all lady at the drive thru was rude. No customer service at all. When I asked for honey she rolled her eyes and then... asked for utensils and she said they ran out. Seriously could've said that before ordering. I ordered rice and red beans withrice. I then had to ask for my money back and she said the computer was down. Lazy. Can't blame it all on the worker. Lack oftraining. Poor management. I guess when you work for a Minimum wage nobody seems to care. Read more
Lady in the front didn't know what she was doing. If I could give zero stars I would. Waited patiently till it was about an hour... since we had ordered. Asked someone from the back to talk to. Explained what was the problem and the lady in front basicallytried saying I was lying. When we can clearly see her putting orders behind us out and just aimlessly walking around doing whoknows what. Saying oh we're waiting on this or that. Not only did they take this long but once someone else took over shedecides to tell us their out of certain items we had ordered an hour before. It was such a horrible experience. We also watchedthem make chicken burgers for other customers bare handedly and not washing their hands. We are from out of town but definitelywouldn't recommend going here. Wish I would've seen all these reviews before hand. Read more
Waited over 30 mins parked because they had everyone park after ordering from drive thru, food was correct but not hot at all,... and given no dipping sauces, utensils or napkins. If I was managing this fast food restaurant and I couldn't get food outpromptly, I would make sure food quality was on point and customer had everything to make sure their wait was worth it. Offer arefill on drinks since you made the customer wait over 30 minutes for 3 meals. Read more
Went to get dinner for the family and first I had to wait 20 minutes for dark meat. Common sense would tell them to give the... customer fresh white meat as well since I had to wait for dark meat. I got home, the white meat was cold. Then my son was goingto eat a biscuit and the biscuits have mold on the bottom and around the sides. What kind of establishment are y'all running???I will be getting touch with Corporate. This place doesn't even deserve 1 star ???????????? Read more
Chicken ordered not even spicy and missing items.And Management don't even care about the money you spend on food and not even... correct. Want you to be inconvenienced and bring half eaten food back after you make it already home.so you better check foodreally before you leave no matter how long you waited for food and if your in a rush. Really need new staff???????? so timeconsuming with this unhappy experience especially from Popeyes.. Read more
45 min wait at 43 mins I got a little testy due to the attitudes of the employees and manager especially is useless. Blames... missing items and very slow service on the new girl , screaming it's her first day,! Come on , you are a terrible manager....You send a first day employee to take care of a customer service issue and only peep out your head to scream at your customersaying that it's her first day don't be so rude I have never been talked to you by such idiots and one fast food place so rudelyand this is including from Chicago visits with their intentionally rude at restaurants. LOL I would just go up to 410 andCallaghan and get Popeyes somewhere else that store is just rude rude rude trashy rude people. Read more