Reviews for Popeyes Louisiana Kitchen in San Antonio, TX
It was the worst location ever, no customer service, rude and missing items that I paid for, I was going to call and complain,... but the best thing is for me to just not go back to this location. It wasn't busy, so there was just no excuse for theunprofessional, and lack of detail to the order. I had to drive back to get my sides and was met with rudeness that was notcalled for. I won't be back. Read more
Terrible service, There is never ice, nor napkins and today they didn't have all of the above plus the just through my burger in... the bag, and when I told the girl in the drive through she just laughed. The guy in the kitchen just did the same thing, gave memy food not wrapped properly and made a face. Never going back Read more
Sad to say this is by far the slowest Popeyes. I went asking for classic chicken at a chicken place. They said it would be a 12... minute wait because they didn?t have chicken ready. So I said I would wait. Paid and had to park after they moved me forward.After having to get off and walk inside only to have them say they were still waiting on the chicken. Let?s just say I leftclose to 1 hour later with the smallest pieces of chicken ever. Will not be returning I gave them several chances and always hadto wait but this time it was by far the longest and last time. Read more
I was so disappointed with the food & service at this Popeyes. I downloaded the app to use while in line. My friend & I ordered... the same meal & were told it would be a few minutes which wasn't a problem. We were asked to pull around until it was ready.About 5 cars that came after us got their food. We waited 25 minutes & then went inside. I think everybody besides the managerwas high & I mean that. Not even a little high which would've been fine, but I think they were REALLY high. They couldn't getright. We had to ask for everything that came with the meal besides the chicken. The sides were wrong, we had no utensils, nonapkins, no sauce, missing biscuits.. To get it right literally took another 10 minutes because they were all either arguingwith each other or just confused altogether. I was flabbergasted. The chicken was hot but after waiting 30 minutes it should'vebeen. But when I tell you it had NO FLAVOR!!!! I swear to God it tasted like I was eating hot water. I've never experienced thatbefore in my life. I was starving so I ate some of it but it was truly terrible. Even the biscuits were tasteless. Usually youcan taste some butter, a little salt, but there was nothing. I can't even figure out how they did that. I gave most of it to myfriend's dog. I don't think I'll be eating at Popeyes for a while. Read more
Love that chicken! but not from this location. Never going there again. I was overcharged today and the food had to be thrown... away. 5 months ago I had gone there for a family chicken and had to throw it away cause it smell like burned oil. I nevercomplained before but I imagine it happens all the time. Read more
Never again. I've tried giving this Popeyes a couple chances. Tonight I ordered 2 spicy chicken sandwiches withextra sauce. Well... as soon as I ordered they laughed. I figured they were laughing at my request. Little did I know they were laughing at thethought that I expected them to actually make that effort. The sandwich was absolutely terrible and dry. Terrible customerservice. I will never return to Popeyes. The bar has to be pretty low to be disappointed with a fast food joint, but Popeyesachieved this feat tonight. Absolute garbage. Read more
This new batter recipe and whatever they change my spicy chicken is not spicy. Krispy's not even krispy was all Don't like
Was there around 5 pm ordered mac and cheese and this it what we got, very disappointed