Reviews for Pizza Hut in San Antonio, TX
I don't know why this place is not shut down with all the bad reviews. Not lying order a pizza plus other items at 6:40pm and... paid $50 with $8+ delivery tip. Order never arrived. I called and they apologized saying the driver forgot my order and willdispatch a different driver. My order is still not here and I live 7 minutes away which 25 minutes has already passed. Read more
I was working on this side of town, ordered a pizza and it was never delivered. I called to talk to manager, and he politely... said he?d provide a refund. Several days later, no refund. The same manager, Aria R., told me today that my refund was sent toa ?card on file?. I didn?t use the app to order or log into any Pizza Hut account. The refund was sent to a card, that I don?teven own. He told me to call back in a few days, if I still don?t see a refund, and give him my card number over the phone forthe refund. I don?t trust this Pizza Hut, so nope?it?s my loss now. He didn?t offer me a discount, coupon or a free pizzaeither! Read more
I ordered my online order at the walzem location at 830ish on a Thursday. I get a call that " I'm sorry we are out of your... location"( i live close by.) We have never had issues with delivering before..so we call in and switched to pick up,giving themthe benefit of the doubt maybe they are busy or whatever. We order the "New Detroit" this is what we get..compared to.. Read more
I placed an order, and they messed it up. One of their employees told me that they'd give me $ credit and assign it to my phone... number as compensation for getting my order wrong. I tried to order again and use this credit but according to a differentemployee, it never existed. Won?t give my business to liars. Read more
Ordered a pizza for delivery, this is what I received. $18+ for this? Tried to contact via telephone, was on hold for 25+... minutes. Drove to the Pizza Hut while still on hold.... I got to the counter with my phone on speaker, playing the "we'll bewith you shortly.." message blaring on my phone. The personal the register exclaimed "What is this?" Offered to remake theorder. I asked fir the delivery and price of the pizza to be refunded. Took a few minutes, but they did refund me for the order.Phone continued with the "we'll be with you shortly" message playing on speaker thru the entire transaction. Finally received an"I'm sorry boss..." as I was leaving. Really wish I could leave negative stars. Read more
Pizza WHUT! Tonight is the last time I ever get Pizza Hut.....spent $35 (tip included) for garbage! I WILL NEVER EVER... PATRONIZE ANOTHER PIZZA HUT SO LONG AS I LIVE EVER! Pizza Whut uses the cheapest, bottom of the barrel ingredients so they canmake mass profits Literally the worst excuse for a pizza I've ever had! I would have faired better eating the box They shouldgive me a full refund! They lost a repeat customer for life They can stick their "rewards" where the sun don't shine! Read more
This is the worst pizza hut ever. I spent over $50 on my order just to get cold pizza and a raw stuff crust pizza. And then when... I try to contact the store I was placed on hold only to be hung up on. I then called again and I was stuck on hold again and noone ever picked up. This is so upsetting when you spend your hard earned money somewhere and all you get is garbage. Neveragain! Don't waste your time. Domino's is across the street! Read more
The last few times I?ve come, there is a gentleman that is always on it. I?ve seen him answer phones, get the pizzas ready and... bring them outside. He has the sense of urgency that most people don?t have anymore. I hope he gets notice by management becausehe definitely stands out and takes pride of his job and actually cares that customers receive their order on time and correct. Read more