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Reviews for Papa Johns Pizza in San Antonio, TX

Jana Crow 1 year ago
1

They forgot my food. 2 1/2hrs after I called, delivered me a cold pizza, forgot my wings. I paid $40 for a cold pizza(I tipped... the driver $5) spoke to the manager Jack Rose who acknowledged their mistake who assured me I could reorder again and get a $40credit. I spoke to the same manager tonight and only wanted to comp wings. I've spent crazy money here but won't order again. * Update: the owner of the store contacted me. I spoke to the GM Garrett tonight and he was so apologetic and professional. Heremade my order and sent me extra wings. I really appreciate their efforts in fixing the mistake. Thanks guys! Read more

Manny Cortez 2 years ago
5

The best place to get pizza. Nice and hot and fresh. The staff is very friendly. Excellent service. Great food and great... place. Read more

Stephen Simko 2 years ago
2

"buffalo wings" came with VERY little to no sauce at all. I don't know how anyone thinks this is a good idea or that this looks... like what you advertise. Who ever cuts the pizza clearly has no idea what they are doing. Last but not least, the deliveryperson has to walk my food to my location. And yes my food was cold. This is insane and idk how anyone can think this is howbusiness should be done. Probably my last time I will ever order from Pappa John's in general ever again. Read more

Valerie Placeres 2 years ago
1

Called in an order. Gave all my info. Was never told I had to use specific data. I advised her I work the front desk. Waited an... hour and I called to check my order. The guy who answered said he canceled my order since I used a hotel phone number and theywouldn't be able to reach my unless they had my personal number. I work the front desk. I answer the phone, they would be ableto reach me and I was never asked for my personal number and I told the woman it was the number to the front desk. All he saidto that was sorry I canceled it. Should have stuck to pizza classics. I haven't ordered from papa johns for years and I won't bedoing it again in the future. Read more

Masami Muyo 2 years ago
5

Awesome and friendly staff. The new driver was polite and caring about the costumers safety during this pandemic. The order 100%... accuracy and well made to detailed how I order it online. I'm keeping ordering from papa johns for years to come. Another pizzadelivery has lost me as their costumer due to their rudeness and poor quality service Read more

Fly Roxxy 3 years ago
5

The guy there is always nice, I usually get carryout after my kids Dr appointment it's a nice treat. The pizza looks and tastes... good, cheese stuffed is better than other chain Pizza. Love the green peppers and garlic butter that come with all pizza.Yummy!! Read more

Cheri Baum Who? 3 years ago
5

Very nice location and they were conveniently open late. Was able to get carry out at last minute. Polite helpful staff. Food... was made on tine too! Read more

Charles Jackson 3 years ago
5

Fast pickup efficient service ordered thru app walked in epic stuffed crust pizza ready told my name walked out even opened door... for me thanks delicious Read more