Reviews for McDonald's in San Antonio, TX
I will say that this place is always busy. But have all the great deals and worth the wait bc food will be hot and fresh.... Sometimes if you go on slow times just taking a chance if you get cold or stale food. Read more
Requested fresh hot food. All cook to order and handed to me personally from manager; very pleased to have done business with... this location. I appreciate their time and effort of ensuring I had a excellent experience when choosing to eat their food. Read more
When I order a sausage McMuffin an give me a sausage biscuit. Then give me attitude. Thank you Jeremiah for ruining a morning... for a long time customer Read more
I received a size medium cup when ordering a large. When bringing it to the employees attention, they then rudely stated that I... was given a large. Not trying to be petty for something so dumb, I just don't understand why they were rude about the mix up??????????? Read more
Went in the morning waited in a long line ordered a sausage egg and cheese McMuffin and this is what I got. I trusted it and... didn?t inspect before I drove off. If I didn?t have some where to be I would of definitely went back BEWARE DONT EAT HERE Read more
Not sure if it was a prank and they were trying to be funny but this was unexpected. Not sure what i did for them to do this,... since it was a relatively normal drive thru experience but if you don't like to be pranked on then don't visit this mcdonald's.Wasn't rude to them to be clear but this was the cherry on the top after my rough day. Why can't people just be normal? Read more
Prior to this day, the service and management at this location had really really gotten bad. Bad service, bad customer... relations, and overall, just bad everything. There was really no attempt to build a working relationship with theircustomers. If an order was not correct, there was not a big attempt to fix it. So imagine my surprise when I used my new app andwent to pick up my food. Yes, after giving it the once over and even telling them what was supposed to be there, I drove awayand lo and behold, I saw I was missing some food items. Since I was late to my P-T job, I called to let them know. I spoke to"Laura" and she told me that my food was there. Since i couldn't go back, she told me they would take care of it the next dayand they would comp me a meal for the inconvenience. Well, I showed up the following day and after being told Laura wasn't in,they were not sure what I was told. The drive through girl called the manager and without question, he looked at my receipt andhe left. She then told me he was going to give me my whole order again. He comp'd my whole meal!! Wow!! 5 Stars for MostExcellent Service!! I'm not sure what the manager's name was, but he was really cool Read more
We ordered a 20 piece mcnugget and they gave us 2 mcribs in a chicken mcnugget box!! Then we also ordered a hamburger and didn't... even get that! Also messed up the drinks! So much confusion on an easy order Read more