Reviews for McDonald's in San Antonio, TX
This McDonald's has horrible customer service. I order three happy meals . The happy meals are incorrectly made. I called to... complain the manger started talking ugly to me telling me I better not have attitude with him started calling me son and makingverbal threats to me and hung up the phone on me and when I called backup to the McDonald's kept hanging up the phone . I wentup to McDonald's and asked for the person who hung up the phone on me after 15 minutes of waiting a person came out startedcausing at me told me to the 1800 number refused to give me my recite Read more
I liked the way are organized compared to other McDonald's that I have been. It didn't wait too long in line to get my order and... customer service was good. Read more
Ordered ahead using the app, and even though I had to go inside because the app kept telling me that I wasn't there when I... obviously was, I was helped right away by one of the employees. He might have been the manager, but he was very friendly andunderstanding of the issue I was having with the app, and he didn't give me any grief about it or ask me anything other than myorder me number. Once I gave it to him, he hustled to get me my order really quickly, which was still hot when I got home ANDcorrectly made, and didn't make a big deal about me asking for some extra ketchup packets. All of which is definitely a step upfrom most of my previous visits to McDonald's, not just this one, but any of them. I wish I would've gotten his name but I was alittle annoyed at the app not working correctly still, and honestly wasn't planning on leaving a review, but Google maps keepsbugging me to do so. TLDR: Even tho I was irritated when I walked into the restaurant, because of the app, I was much less sowhen I walked out a few moments later with my order, thanks to the speedy and friendly service of the staff. Read more
Elderly register lady was very patient with me and very nice! I went around 12:30. Hope she gets some extra praises today... because she is amazing. Read more
Everything was good. The gentleman taking my order didn't try to rush me, got my order right, told me I had a free pie of my... choice coming, and the rest of the crew took care of everything. Good job guys. Read more
Once again the $15 an hour wage is never going to take place as long as it's not earned. I ordered $17 dollars worth of food and... was given a $5 dollar meal thru the drive-thru. With this type of service $14 dollars an hour is too much. Do better McDonald'steam. For your own sake, do better. Read more
We had to wait 15 minutes for them to cook our quarter pounder patties and then when we finally got it they were cold. I believe... they forgot all about us. If I hadn't gone in and asked we probably would have sat there another 30 minutes Read more
Susan helped me at the counter and was out on the floor catering to customers. Great service because you don't see that anymore... at fast food restaurants. She's truly dedicated and was so nice to me and my guest. Read more