Reviews for Jack in the Box in San Antonio, TX
I never review on fast food chains because i don?t expect the greatest service ever but employee Jannelle is probably the rudest... fast food worker I?ve ever had to encounter. For some reason she felt the need to slam her window after we reviewed our orderthat she messed up. I didn?t want a large huge drink, I asked for sauces didn?t get any, wasn?t offered them in the beginninganyways, wasn?t offered a curly fry option. The whole experience was so out of the ordinary because I have come here and otherlocations and have never had anyone roll their eyes at me or slam window doors. I don?t like to complain about messed up ordersbut she messed up everything and seemed annoyed that we checked the bag and told her it was wrong. Even after she gave us ourfood she told us to wait? We sat for an additional 5 mins wondering what else she missed just for her to come back and say ?okayyou can leave now? slamming the window again? Please get this employee on a power trip somewhere that she doesn?t work with thecustomers. Read more
The window cashier was great and kind. I wish I knew her name to give her recognition. I would give 5 stars but I took one away... for the reason being the manager was standing around while the cashier took orders, took payment, and also cooked the food whichmade the wait time 30 minutes in line. No team work at all and she left the cashier doing everything on her own. Read more
Burger meat seemed like it was sitting under the heat light for a while. It was dry and hard. Also no bacon. Bread was hard too.... I tried to force myself to eat it because it was late and I was already home but just couldn?t. Nobody answered when I called. Read more
Business was slow. Ordered tacos and asked for extra lettuce. When I received my order it's exactly what I requested. I was one... happy camper. Thanks for fulfilling my request, not like other Jack in the box restaurants. Read more
Went to get some jacks tacos had a mid day craving and gave in , ive always loved jack in the box, but this last visit has me... completely disappointed. My food looked like it was sitting out all day , and then kicked and thrown into the wall before beingordered and served, the lettuce was not only dry but brown in color. I took photos for proof, but thoroughly let down by thisexperience, even more upsetting that now i have to go to another jack' in the box closer to home ???? Read more
Worst JACK IN THE BOX in the area. They take a really long time time thru the drive-in and they make you wait even longer once... you Pay. Stuff is not too friendly. Like you can see this are my ?Large fries? had to take a picture. Promise I only had 2fries before the phone ????????????????? Been here 2 times and the 2 times I been here they messed up my order and they gave memy food cold. don?t waist your money here Read more
Patties must have been setting in the hot hold for too long because they were dry and hard. Update: got my wife a salad and the... greens were getting all brown. The only edible part was the fried chicken on top. Read more
***update*** I know you can't tell with the pic buuuttt I got a homestyle chicken sandwich curly fries the chicken nacho box... tacos and chicken nuggets yes I did have to wait awhile in drive thru but everything was fresh!! They were busy and they werestill friendly I don't mind waiting for a fresh meal! If you come to this location be nice to workers and have patience! Again Iwill say thank you guys for caring about the food I love Jacks menu ???? Read more