Reviews for Freddy's Frozen Custard & Steakburgers in San Antonio, TX

Fast service, the food was really good especially the #5. Great service by Miguel; he deserves a raise for giving me feedback on... what?s good & keeping his word! Especially for checking up on us to make sure we had a great first experience. Read more

This poor place. Wow, it needed a thorough wipe down. Every surface was filthy, and it was obvious that the filth had been there... a while. The fountain drink station was the worst. The food was good, but definitely not worth the over $10 I paid. Short staffand poor management at its best I suppose ??????????? Read more

Awesome burgers with great retro vibe with good prices and generous portions. I?m doing low carb so I ordered a lettuce wrapped... burger which was the best I?ve have had at a restaurant. They completely wrapped in lettuce with all the toppings so everythingwas neatly contained. Normally a lettuce wrap can get very messy but definitely not with this one. Very delicious, healthy andso happy I came here. My husband order the usual hamburger, fries and malt and loved it. Highly recommend! Read more

The grossest Freddy?s I have been in EVER! Food all over the floor in dinning and kitchen soda machine so nasty I did not want... to touch my cup to it. Read more

I normally enjoy Freddy's a lot....however this location is just gross. The booth I sat in (only one left) was dirty, obviously... no one's come out to wipe down. The lady replaced the napkins after setting the napkins on the dirty puck up counter. There wasno straws for guest to access, little to no ice. The tea was not sweet at all. The floors where dirty as all get up, same withthe bathroom. The kids working seemed to just be going through the motions at front. The back seemed to be keeping up with whatthey needed to be doing. The dessert screen was broken so I had no idea what kind of dessert I wanted other than otherpromotional photos around the store. The food however was good and hot. Fries nice and crispy personally I like a little extraseasoning but they where still good. When I asked for straws from the pick up window, the guy was kind and quickly grabbed somefrom the drive thru windows stock to give me. Read more

Last time I came to Freddy's Frozen Custard I was let down by the lack of content. I ordered a turtle custard and it was no... where near what it used to be barely anything in it, hardly even knew it was a turtle fudge! First time I ever went to aFreddy's was in another state and it was an hour from my house. I love the custard so much I would drive an hour just to haveone and it never ever once disappointed. Now I have to report to you Freddy's (at the I-H 10 location, not all locations) --you've got some serious competition with Andy's. They loaded up my turtle fudge and it was way more bang for my buck. Betterstep up your game. Now that is content you can see and the gal at the window was a sweetheart! I might be back to check onFreddy's again in the future to see if drive-thru attitude has improved and content is back up to par. Read more

Food was good. Prices are too high. This restaurant was a bit dirty. Restroom was dirty. Lobby floor was dirty. There was only... one lady cleaning tables and picking up trash. There was no ice. And I was there for 45 min. And noone fill up the ice machine.There was no sweet tea. And in 45 min. noone refill the container. Only one cashier for a big line. I attached pics. Read more

The food is very good, which is why we keep coming back. The servers seem to be a bit more stand-offish these days, however I... think that would change back after the pandemic. Freddy's is still a lot better than other places. One of my first choices whenI'm in the area. Read more