Reviews for Firehouse Subs Bandera 1604 in San Antonio, TX
I got to Firehouse on Bandera & 1604 only to realize I didn?t have my wallet. I called my wife to have her call the order in and... pay over the phone. They couldn?t accept over the phone payments. The manager on duty, I really wish I had gotten his name, waswilling to let me have the sandwiches without payment as long as I brought the payment the next day. It wasn?t necessary? mywife sent me her card information and I paid manually. Special thanks to the manager and a very friendly staff. Oh, and thesandwiches were awesome too! Read more
We've had good food and good service here before but tonight was really bad. Sandwiches were a mess, carelessly put together and... the goop from the (wrong) toppings left the bread soggy. Read more
we will drive way out of our way to come to this location. the food is always the way you ask it to be made and fresh. the... restaurant is so clean the people who work here make you feel wanted and they go above and beyond to make sure you are takencare of. Read more
There was one person in front of me so I was waited on in a timely manner. The person at that took my order was friendly and got... all my changes to the sandwich correct. I received my food in timely manner and as usual it tasted delicious! Read more
I have eaten here multiple times a week over the past year and have never once had a bad experience. The staff are all very... friendly. The manager greets me by name. The store is always clean, and the food is always good. There is a reason I eat hereall of the time. Read more
Been a while since I have been to Firehouse. My Cajun Chicken sandwich was great, and refreshingly spicy. So frequently... disappointed in restaurants that offer ?spicy? which is disappointed. Not here. Love that fact they they truly give back toFirst Responders and document their contributions. Read more
Good - Firehouse ?Hero? Sub. From the bread to the meat and lettuce. It tastes delicious and fresh. Last time I ordered... something else and wasn?t impressed but I?ll definitely be back for one of these. Bad - the app is a little wonky, no bigdeal. Ugly - how empty the place was at 5 pm. This food is too good to have so little business. Read more
Unprofessional staff with delivery drivers, they ask them to finish their order such as prepare the drinks of the customers and... pack the chips. They actually have to be the ones responsible for that, delivery drivers are only responsible for the "delivery"not the preparation of the food. In the policy that the restaurant need accept it is stipulated that they have to do all thepreparation of the food not the driver. They also tend to not check their go orders and miss easy stuff such as chips orcookies. Read more