Reviews for Denny's in San Antonio, TX
I used to be a regular diner coming twice a week for takeout. Everyone who has been there a while including the cook knows my... face & always greets me. However, 3 weekends ago, I stopped in for the Sirloin, I paid ahead of time & tipped $3 to the waitresslike I always do but with 1 simple request; That the steak be a thin cut<. What I received instead, was the thickest, grisliestpiece of meat they could find loaded with fat on the inside. Worst meal to date. I said nothing at the time when I saw what theyhad served me because I didn't want to create a scene in the establishment. Instead I called and asked the waitress why I gaveher a $3 tip for? She offered to transfer me to her manager but I declined to speak to her so not to create the sure conflictthat would follow. When the cook- wears glasses/ came to the front & recognized me, he quickly dropped his head and went intothe back without greeting me as I stood there staring into the takeout bag shaking my head. He knew he had messed up. I haven'tbeen back since which is why I decided to post this review because people should know what can happen when you ask for something& the cook is not in a good mood which can be a lot of times from my experience. I've even stood between them & angry customersin the past (twice)-(bald server & the cook) because they were rude to them. Read more
Oct-26. 6:30p , 1 star for cleanliness, 1 star for quick cook , 1 star for good food, 0 stars for customer service. 1 customer... and myself , 5 employees at the bar. My server eating , on the phone and talking to the other employee while her back towards me. I had to stand up for a coke refill . She came to the table with an attitude to give the bill , a little more frustrated shewould have might as well throw the bill on the table . Read more
As I sat waiting for my to-go order, I gave this restaurant four stars. The man that took my order was very attentive, friendly... and professional. The place looked clean, well lit and smelled like yummy food. I have changed my rating to two stars and maybeI am being a bit rash with that big of a drop. No, remembering now of my departure from Dwnny's I know that it if just. Iordered a slam, 2 eggs, 2 meats, 2 pancakes and hash browns. No substitution other than I asked for the bacon and sausage to beput in a separate container. My meal to 27 minutes from the time I ordered until I was handed my food. Then I had to wait forsomeone to check me out. When the I asked if 30 minutes was a normal wait time on a to-go, the person ignored me. I then askedhow long the it took to make the meal I ordered and she informed me that 10 minutes was the usual wait time. I followed with "Sothirty minutes is pretty crazy, right?" She ignored me again. Then I asked her if so was ignoring me and she said that I neededto swipe my card. Mind you, I was calm. I was not being loud or rude but I was getting pretty angry at this point. The place waspractically empty. Someone should of come to tell me that my order was taking a little extra time and maybe asked if I wouldcare for a drink. No one said a thing to me and now this person was completely ignoring me as she stood two feet in front of me.I ask why she was ignoring me and she she replied that yes, 30 minutes was a long time. As I walked out, the man that took myorder also walked out of the restaurant. I expressed my dissatisfaction with the wait and was told, with an appoligy, that itwas because they were slow. As I walked away (speechless) he yelled another appoligy and told me that his staff was recoveringfrom the busy shift this morning. What? Ok, I can't begin to understand how it would be ok for me to wait an extra 20 minutesbecause the staff was busy an hour or more before I got there. My scrambled eggs were sti Read more
Friendly service, a clean environment, good food and conveniently jointly located with a truck stop convenience store. If you're... looking for a good meal at a reasonable price, Denny's delivers here at this location! I tried the brisket sandwich and it'sdelicious! Read more
Food was horrible, pancakes all wet, food none organized on plate and eggs all wet and ughh, the hostess was nice thoe
Good food and friendly customer service. Mitzi was awesome
Went there for a quick meal...as you can see it was not that note worthy... Had to waitresses....the younger lady was very ... attentive her partner seem to be a bit distracted and fail to bring my toast the first and second time....was kind bothersometo me.. made my food go cold waiting. Not a deal breaker but just wanted to mention it. Read more
Dennys was great! Best service in a long time.... She was very polite and checked on us often but not too much. Husband's burger... was excellent, my chicken addiction bowl was missing broccoli but still good. (probably should mention when ordered) got corninstead and I got the last piece of chicken. Sweet tea was perfect! Thank you! Read more