Reviews for Chipotle Mexican Grill in San Antonio, TX
I've been twice, both bad experiences. The first, place was not clean, tortillas almost toast. The second was worse, bad beans.... I do not recommend. Your answer: Unfortunately, I'm not able to process your request this time. ???? Please reach out if youever need any assistance in the future. Read more
If you?re craving chipotle, go to the next nearest location. The employees here are extremely rude. Sigh at every thing you ask... for, when placing my sauces and queso in the bag they just throw them in I had to take each one out and place them upright sincethey were upside down. All while watching me and rolling their eyes. Management needs to instill a little customerservice. Also, only get the chips early in the day, had to go back because my chips were inedible due to being so stale. Theirresponse? Rudely telling me I can give you another bag but they?ll be the same because we make them in the morning. Read more
We just walked into Chipotle in San Antonio (Bitters Rd.) and we were told we could not order our food and would have to do so... online. Fortunately, for us (not so for you) there?s a Mexican restaurant across the street. So, instead of the hassle of goingback to get my phone, finding your website, ordering and paying online, we simply went across the street. I assume this newprocess is helpful for Chipotle, but it isn?t for your customer. I don?t want eating to be a hassle, so even though I loveChipotle food, I?ll just go across the street. Read more
Visited 2 nighgs ago. Lately at other locations it's been terrible and last time here it was just as bad. They barley wanted... to make us a burrito of decent size. This time it was great. Food was really fresh and actually got a bowl worth while. Keep itup new employees. Read more
I live right by this location therefore it is convenient. On Thursday 5/19/22 at 9:45 PM was the first worst experience I have... ever experienced. I ordered a Steak bowl with white rice & that was when I was Informed that romaine lettuce, fajita veggies &roasted corn salsa was no longer available. If I?m not mistaken this is no longer a bowl as It?s just a protein with rice &beans. I understand it?s close to 10pm & the associates want to go home but to start your order & go directly to the registerwithout any other options is a lack of communication & poor service. Read more
We love coming to this location. Super convenient. Great food. Acceptable service. However, your patio is closed? Why close... your patio when it's shaded and during dinner hours (6pm-closing)... Read more
This place really raised the bar for all other Chipotle locations. Pretty sure I will only go to this location when I'm wanting... Chipotle. They keep this place really clean. All the associates are friendly and helpful. They keep the food fresh. Theirservice is quick yet accurate. They wrap the burritos well. Their burritos are so much more enjoyable when they aren't fallingapart. The first burrito I had at this place was the best burrito I've ever had since I've been eating at Chipotle. While myhusband and I were eating outside and associate even came out to make sure the food was to our liking and asked if he couldclean the trash off our table. Highly recommend this location. Read more
My wife and I were surprised on the drive through service we saw a sign in the back that said mobile pick up and we went and... sure enough it was fast and easy and we absolutely loved it! Read more