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Reviews for Chick-fil-A in San Antonio, TX

Raissa Brito 1 year ago
1

This location was good but lately been its disappointing. My #5 grilled chicken sandwich was subpar. The bread was old and stale... and crumbly. My whole shirt was full of crumbs. Read more

Delila Primer 2 years ago
5

I visited this location with my dear friend Ms. Demore. She ordered the kale salad and 8pc nuggets, I had the frozen lemonade,... southwest salad and fries w/Polynesian sauce. I gave the service 3 stars because I found myself going to the counter a fewtimes fur missing items or items not cleaned. Read more

Paola J Martinez 2 years ago
3

I ordered a small family chicken nugget tray for my family that is sick with the flu. I got home and realized the tray was... missing. I came back to the restaurant inside and gently and calmly let the front staff know I had ordered through the drivethrough but was missing the tray from my order. The cashier was kind but her female supervisor was aggressive in the way sheresponded, I told her I had no reason to lie and was about to suggest checking the cameras. The supervisor said no, she wouldremake the whole thing but she was sure she had personally put the nuggets below the fries. She spoke ugly to me and to thecashier. It left a really bad taste in my mouth. At least i got the food I paid for but I felt like this is not the typicalChick-fil-A service I am used to. I never write bad reviews but this was a special case. Read more

Misha Laws 2 years ago
4

Nice and clean restaurant and fast service. Staff greeted everyone as you came in and thanked you for coming when you left.

Brian Young 2 years ago
4

Food is excellent. Inside service is efficient and friendly. Two lanes of ordering to go is odd because merges into one lane -... only one pickup window. Also hard to get in to dine in because small lot with two lanes of to go ordering. Nobody can brat anoriginal chicken sandwich from Chick-fil-A. It's the secret way they make it. And the waffle fries are bomb - not greasy or toosalty. Probably the healthiest fries in all of the fast food kingdom. Read more

Sean C 2 years ago
5

Amazingly customer focused team! We were late picking up an order we placed online using the app. It was entirely our fault but... none of that mattered to this crew - they made sure our order was hot and fresh and correct. They really took care of us whenthey didn't have to and we're very appreciative of the customer service we received. Read more

Emina Hasanic 2 years ago
5

Always a great experience. I have NEVER had anything wrong with any of my orders (I usually order for 4-5 people). Whatever... system they have in place works better than any other fast food place. Even when they have 2 lanes lined up with cars I know Iwon't spend longer than 5-10 minutes from placing an order to picking it up. Read more

Regina Obrien 2 years ago
2

I have been eating Chick fil A since the 1980s. The quality has gone down in the last 5 years but its still ok. I always get an... extra sandwich to eat the next day. Today i went to heat my extra sandwich and it had 2 small pieces of chicken instead of 1large one. I have NEVER had that happen before. Quality is not what it used to be at all. Read more