Reviews for Bill Miller Bar-B-Q in San Antonio, TX
Went through Drive Thru- ordered 4 Breakfast Plates and 4 Teas...Get to window and they have 1 Plate and 4 Teas. I let them... know i ordered FOUR plates, she said well im only charged for 1...ok, lets correct the simple mistake- outside the math that iordered 4 teas with 1 plate? anyway=- She apologised and said it will take 4 minutes for eggs to cook- Ok, No problem- Shehad me pull to front of store and wait...and wait....and wait. After 15 minutes i walked inside- Asked this one lady if shecould check on my order- She walked back and came back by me 2 x and then disappeared in an office and never told me the status! I waited another 5 minutes and asked another young lady if she could check on my order. She then came back and said they arewaiting on the hashbrowns to cook Be 5 minutes- Anyway, a total 0f 40 minutes in drive thru and in front of store beforeorder was completed. The staff was very cold, uninviting to other patrons as well. No greeting. Bill Miller usually canfind staff seemingly enjoying their job and having fun- This place seems negative and dreary vibe. Managers- You need toright this ship Read more
I ordered 2 cowboy breakfasts that the sign says come with bacon. Instead i got that awful greasy sausage. When i called the... manager all he did was argue with me instead of making it right with me. He said that it comes with sausage even though thesign says bacon. I will never go to another Bill Miller again. What happened to the customer is right. I hope morepeople boycott Bill Miller when they dont get what they ordered. Bad experience. Read more
I don't know, but here lately it just hasn't been hittin' right. Seems like they're rushing their orders and making mistakes.... I've had to go back for items they forgot on a number of occasions and now they've stopped offering mountain dew the only Pepsiproduct I actually liked. If you want good BBQ skip bill miller's. It's the fast food of BBQ and you get what you pay for. Read more
I had a really nice cashier that took my order. For the most part I always have gotten great customer service. People don't... understand how hard it is when you are under staff and it's not enough employees there. They are doing the best they can butsome customers can be really rude. Read more
I can?t believe how they hike up their prices and yet decrease portion sizes. I couldn?t believe I order the 3 chicken strip... meal and when I got home and took my plate out, these strips look more like a jumbo size nugget. Strips were not even longerthan the lid to my gravy. And they forgot my extra sample of gravy which really didn?t matter since my chicken were smaller. Buteven the fry portion looked to be less. Very disappointed. * update* 2 days and no response Read more
Chicken #2, my favorite. Went with family, slow day i guess. Good Plat...sides were prepped nicely. Dinning experience was... good. (Don't like big crowds) this day was average. Thank you for this day. It was hot , I was tired, frustrated andhungry,but sitting in the cool air and good Chicken, calm me down . The rest of the day went well. Thanks again. ???? Read more
We have been to this location several times. This time it was different. We went inside to be waited on. No one greeted us or... asked to take our order until I spoke up and asked are you taking orders. I have had their bbq turkey more than a couple oftimes. While the turkey itself was good, the sauce was horrible. The sauce in the green beans was spicy enough that we could nottaste the green beans. I like spicy. Having had it several times, this was defintely different.Hoping this was an off day andnot what they are now offering. Read more
Oh my goodness I had a biscuit sandwich with egg cheese and bacon it was the best ever. Oh I can't wait to go and get another... one. It's the total best ever! ever! Read more