Reviews for Auntie Anne's in San Antonio, TX

Customer Service was lacking. I’ll avoid visiting this location in the future.

Now: 2 stars. Garlic parmesan did'nt taste very good. Not as good as when we went a long time ago. Salted preztel better. 4 yrs... ago: 2 stars. Does not open at 10 or 1030... Read more

Waited for 20 minutes for my pretzels, and they made the wrong ones. Waited another 20 minutes and the were sour, like something... was not right with the flavor. And let not even talk about customer service ?? Read more

Tried to get a original pretzel after them only being open for an hour. Didn’t have them made yet. Said come back in 10... minutes, can’t back in 20 mins still no pretzel. All management in the back doing nothing. She says come back in 10 mins. Nothanks. Went to pretzel maker Read more

The pretzels were hours old, had numerous hairs in them and were black from being in the heat the whole time. Would not... recommend. Read more

Soft pretzels are hard to find here in SA, so I was a little disappointed when I went and they didn't have enought pretzels... made, but overall, it was really good. Read more

Flat pretzels, but its been like that for years some locations get puffy ones ... its still good ,but don't feel like your... getting your full pretzel /money's worth. It's very delicious Read more

My daughter and I went there. The cashier that took our order was slow and very disinterested in us abd our order. The cook... rolled his eyes when he wad given our order. Our food was good delicious. You can't mess up on Auntie Anne's. But the servicesucked. Thank you. Melody Brown. Read more