Reviews for Arby's in San Antonio, TX
JAKE is the man! I received the absolute best service I've ever had at a fast food establishment maybe even better than a high... end steakhouse. I will be returning to this location frequently because of him. Who needs Jake from State Farm when you've gotJake from Arbys!? Read more
I've always loved Arby's, and this location is a good one, service and food. Today I even witnessed an employee help an older... veteran out to his vehicle as well as getting in. Love seeing that! Well done! Read more
Hooray the dining room is open again. It?s so much better to sit and eat their sandwiches freshly made. That being said I... tried the new cheese steak sandwich. It was a let down. They advertise a beautifully made grilled steak with grilled onions andcheese melted over it. What you get is a pre mixed mess of meat, cheese sauce and peppers with onions that have been so overcooked they lack substance. In short it?s a mess. I still like Arby?s and I will be back but this sandwich won?t be the reason. Happy eats everyone. Read more
I haven't had Arby's in years and needed something quick for lunch. I ordered the new smokehouse brisket sandwich. But they... gave me one that had clearly been sitting under the heat lamp for close to an hour due to the bun being so hard I couldn't biteinto it. There was no sauce, cheese was *also* hardened due to the heat lamp and the meat was so dry I spit it out. I've workedin restaurants for over 10 years and know how long it takes for a food item to end up like that under a heat lamp. Lol Read more
The sandwiches don't taste the same whenever they don't slice the meat thin. Waste of $7.
The lobby is never opened and you can see the employees sitting down on their phones. No sign saying lobby is closed. Shane had... an attitude like I was bothering them and would not honor the corporate coupon for a free meal. Read more
I'm always disappointed when I come here. Last time, my husband placed his order and I added fries. The girl in the drive thru... acted like she didn't want to be there and that we we're bothering her for ordering. She asked "Is that all?" with an attitudeand then re-read the order. After we went to paid and got our order, we realized my fries were missing and didn't even getcharged for it. The time before this, their system was down and they couldn't take our order. Another time we were given someoneelse's order and had to turn around to get ours. I understand about the system because these things happen but everythingelse?Really? ???? Read more
Don?t even bother going to this location. Their employees were extremely lazy, failed to let us know they were out of... ingredients and we had to check the order to find out. When we drove back to ask for missing ingredients they said sorry it flewover our heads and didn?t offer a solution or discount. Disrespectful. Read more