Reviews for Pizza Hut in Salt Lake City, UT
Very rude customer service and disrespectful people work here. Not only do they dont.know how to submit orders correctly. They... dont take responsability of their mistakes. Did not want to give managers number or name until i told the guy Alex that he issuppose to let us know the name of themanager if he is not the manager. Bad experience all around. Read more
The cashier Jasmine was very nice but it's the manager who was the nicest of all very polite helped us in every way possible... Quick Service great food cheap prices I'd recommend this place to everybody and anybody Read more
We ordered 2 pizzas for delivery. They got our order wrong. Both were thin crust and both had pepperoni. on them. 1 of them was... supposed to be half olives half peppers hand tossed crust no meat. I called and spoke to Jazmine and she said they'd remake theone they messed up but we have to pick it up. I said thats not fair because we paid for delivery and it was their mistake. Shesaid too bad, call my gm tomorrow if you don't like it. This is the second time that this location messed up our order. If Ihave to drive to pick up pizza it won't be to this place. Read more
I've never had a bad experience with this location. The food is always delivered on time and the quality is just right. Drivers... have always been nice to me! Read more
Pizza tasted great. Delivery was super fast and the delivery guy was friendly and professional. He was even kind to our... rambunctious dogs. Pizza was overpriced and not hot enough. Bread sticks were too hard and overcooked. Read more
The absolute worst customer service ever especially from the manager Jasmin. Understaffed, food was never even Delivered.... Without even an apology all she could say was we closed early. 100 dollars now on my bank waiting days for it to refund. Do notorder from here especially if it?s for family with kids. They will probably go hungry. 7-11-22 Read more
Love Pizza Hut the pizzas were excellent. (Spicy Hawaiian and spicy pepperoni) the spicy was really really spicy a lot better... than I had expected. Delivery time was a bit longer than what they had estimated but overall a great experience. I remain ahappy (and full) customer Read more
Staff couldn?t care less. I ordered two drink four packs and was given one by the driver. After calling three times and being... hung up on by the CSR, I?ll be calling tomorrow for the shift lead who was supposedly so busy. FYI as someone who worked at thevalley fair location in west valley, these people are lazy. I would?ve been reprimanded for hanging up and customers and Iexpect the same. The drivers mistake is one thing, but the entire staff doubling down on the mistake and making my issue isunacceptable. Read more