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Reviews for Papa Johns Pizza in Salt Lake City, UT

Kylar West 1 year ago
1

First the order was given to the wrong person we were notified after already waiting an hour. When the order finally arrived we... were missing multiples sauces and the Shaq pizza was not as described, I called the store to let them know and ask if there wasany way we could get a credit or discount for our next order. They told me they would credit the sauces and could possibly giveme a discount on my next order. In frustration I said thank you very much I would appreciate that and hung up. I should havelooked through the whole order before I called. When I called again I expressed my understanding for them trying to rush theorder back out to us, but in doing this the quality of the food was poor. I was then asked if I could recite the ingredients ofthe buffalo chicken papadia and practically berated when I didn?t know the base of that particular recipe. Then the manager toldme it was a new cook and again, I was sympathetic, but I said it was not my job to check the new hires preparation of my orderand all I was asking for was a refund on the wrong item, nothing else! The manager then told me he would give me a credit aftergiving me the run around and never once saying he was sorry if, never expressing any sympathy towards me, the customer who can?tenjoy my food because I didn?t get the right order and it?s now been 2 hours since I placed my order. After that call wereceived another call saying I would not receive a discount after the verbal abuse. I know all the calls are recorded and thoughI was frustrated, I kept my composure and didn?t not speak to them rudely. It wasn?t until the MANAGER spoke to me the way hedid about me not knowing the ingredients, even though I am not his employee! Even still I did not yell and say mean things. Read more

Bo Dawes 1 year ago
1

If I could choose no stars I would, and don?t bother ordering unless you can wait two hours for a cold pizza and I suggest if... you have to order from this place then call 2 hours ahead Read more

Reed Hobush 1 year ago
1

Worst service ever, they gave us the wrong pizza and I called for an hour and then when they finally answered had the nerve to... tell me I was wrong while I?m still looking at the pizza and then told me to stop talking while I?m explaining the situation andthen completely hung up on me and turned their phones off! Worst worst service I have ever had to deal with. I will never everorder from a business that doesn?t respect it?s customers Read more

River Moon 2 years ago
2

I feel like I could have done better with a frozen pizza. To me this wasn't Papa John's Pizza the crust had no flavor and was... very chewy. They shoved the sauce right in the middle of the pizza which was stupid it could have been put it in another boxPizza could have been warmer and toppings could have been a little less chancy. Very disappointing. Read more

Dylan Doty 2 years ago
5

Just ordered a pizza for carry out. Usually don?t leave reviews but the guy who handed me my pizza was an awesome dude with good... vibes. Gotta leave a 5 star Read more

Vince Grimm 2 years ago
4

Excellent service. Management stepped up when I had issues with the website. Great food. I little disappointed in the look of... the pizza. The middle didn't have toppings. Looked bad. Read more

Sherif K 4 years ago
5

With more than 120 reviews, 98 thousand plus reviews views, more than 6 million photo views and a master photographer badge,... Please like the review if you find it helpful. Hard to review a chain. But this location was pleasant on the phone, did theorder right and it was ready in time. My papdias where good and cheesy. Read more

Kehly Gwynn 6 years ago
1

Not all requested items were on pizza. Breadsticks were burned. Lowest quality I?ve seen from this company. Definitely not worth... the price I paid. Read more