Reviews for KFC in Salt Lake City, UT
I paid $50 for 1 family meal and it is not well cooked, how bad it can make someone sick.. 3 pieces of chicken not well cooked
We ordered food on door dash and the same time we placed the order we got a cancellation email stating the order was cancelled.... We then called door dash and they said the store rejected the order. We drove to the store where we waited for over 30 minutesto order. We ordered and got up to the window to pay for the food. My uncle asked to speak to the manager and was rudely askedwhy. I explained it was about door dash. He sharply said that door dash was closed. We stated we just talked to them. He shutthe window. He went and got the other employee. They came up and stared at us and then laughed/giggled at us. No I amhandicapped and my uncle is disabled. We felt belittled and that our concerns didn't matter. They never offered us anycompensation at all when the store called after we filed a complaint. Read more
I bought a 12 piece meal with the drink and 3 sides for 38 bucks and I only got 2 sides no cups for the drink and the macaroni... and cheese was brown and dry and not even a full serving and to top the whole experience off there was a dead fly in my biscuitsthe whole meal looked like it was leftovers and I tried to call 3 time's with no avail and tried again this afternoon and thengot told it was too late to do anything I mean if your clean up the dining room and serve it out the drive through window atleast make it look good geez Read more
A&W Original Bacon cheeseburger was over cooked and as crispy as the bacon. No lettuce and onions on top with a tomato, pickles... and bacon and bottom a dime sized drip of mayonnaise with more onions and there you are. So glad I received fry sauce for thefries or I would have not been able to eat the burger. But the fries were nice and hot. Read more
I had a Door Dash order here today. It took over 5 minutes just to be acknowledged. The order took an additional 18 minutes... after the employee said it would be 10 minutes. When I finally checked with the employee to see how much longer they had theorder just sitting by the drive thru window & didn?t feel the need to tell me that it was ready or put it on the online pick uporder shelf. There were 3 employees at the front counter chatting the entire time & 2 employees in the back actually working.There was even a manager there who had absolutely horrible customer service & didn?t address his employees to help customers orwork. When I walked out to my car the drive thru line was from the pick up window out onto Redwood Rd. It?s infuriating thatthis store is causing a road block due solely to laziness. Read more
Had the Country Chicken Fried Steak special. With mashed potatoes and cold slaw, and biscuit. Washed it down with a Pepsi. Came... hot and tasty. Only disappointment was the spork was light weight and would not cut the chicken. Should have had a knife. But itwas a Great lunch. Friendly employees to help you out. Drive through was the only thing open. But was quick. Read more
Poorly run franchise. Super dry chicken. They only had drumsticks left. 6 tables were dirty and no one was there but us. Trash... on the floor. The kitchen was dirty. The employees kept saying they are out of chicken. How can you be 86?d of the principalproduct you sell!? It?s like going to an Apple store and they are out of IPhones. KFC is good... just not this one. Read thisand run to another one. Read more
Two stars and that is before I even eat what I got. I ordered something simple, watched the whole drive thru line and two people... that walked in (and ordered) at least 5 minutes after me get their food before me. Thank you to the one employee whoacknowledged me after seeing the look in my face when the first guy after me got his food. My lunch break only lasts so long. Read more