Reviews for Arby's in Salt Lake City, UT
This place has not changed the decor since the nineties. The food has been great quality and is my favorite place gets my roast... beef on. The staff has been kind and courteous when I have visited be it in the Drive-Thru or indoors. Read more
I got the chicken bacon Swiss burger and got super sick the fallowing 2 days. I normally always get that but this time it tasted... a little different or old but I didn?t think much of it not knowing I?ll be getting sick. We rely our health on these companiesand they let me down. You don?t go to a food place expecting expired bad food. I?m good from arbys for a while and if I dodecide to get it again it wouldn?t be from this place Read more
I?ve had enough of this restaurant. I can understand the occasional mishaps but it?s gotten beyond that point. if you go through... the driver don?t expect to get what you ordered i.e. curly fries does not equal to jalapeño bites. Especially if you can?tstand curly fries. Read more
Ordered a chicken ranch sandwich and all I got was a chicken patty on a bun. By the time I noticed they had a really long line... and wasn?t worth going through the head ache of re ordering. When ordering got asked what I would like to order. After tellingthem they sat there for about 2 minutes of silence just to have someone else to come in and take my order because the firstperson didn?t take my order. The service here is joke. I get places are low staffed but it shouldn?t be hard for someone tofollow their own menus recipe. Read more
Waited for 10 minutes for our order at the window. Was slow business at the time. We only had two roast beef sandwich and... chicken sandwich only not the meal. Read more
In a time when real customer service is rare this location shines. We come often and are never let down. Daiton in particular... went out of his way to correct an issue! Thanks guys! You rock. Read more
We ended up going to 2 Arby's restaurants for dinner tonight. We bypassed the closest one that is 2 miles away because they are... frequently out of their menu items. The next closest one is 3 miles away. Pulling up at the drive through, they told us theywere completely out of roast beef. (How does Arby's run out of roast beef???) This was a mild inconvenience because we wereactually there to try out their new Wagyu Steakhouse burgers. But they said the hamburgers were "all frozen!". We thanked themand left without ordering. The next Arby's is 4 miles away. We called them first to verify they had "the meats," which theysaid did. We drove there and made our order in the drive through. They were extremely s-l-o-w but used their time wisely andmade sure the order was accurate. We thanked them and didn't mind the extra time they took to be precise. We told them howawesome they are. The burgers were good. The buns were tough to bite through (believe it or not). The meat was dark brown onthe outside and red but fully cooked on the inside, as expected. So, when Arby's says "We have the meats" be assured that theydo, you just may not know which meats, or how much of them they actually have. Read more
Man-I forgot how good these curly fries were! I haven't been to an Arby's in ages & was nearby. Clean dining area, friendly... service. Food was pretty good - better than expected. Only (-) was it was a bit pricey. 5 Guys range. Read more