Reviews for Jack in the Box in Salinas, CA
I enjoy ordering online, waiting in a long drive through, state my order at the box window, reiterate my order at the window,... reiterate it again only with 2 other associates only to be told to wait while about 4 other cars behind me get quick service. Read more
Waited over 35 minutes in line for 4 tacos and a value burger. Never again. Every time I come here it's been a worse experience... than the last. This location is absolute trash with customer service all around Read more
Never have grilled patties. Gave me a completely different sandwich than I ordered. Had to throw it away because it was too... difficult for me to chew. I really wish they'd note on their menu they don't have certain items rather than substituting withwhatever they think works... not going back for a while. Read more
Poor service and poor customer service. Do not eat here. They will give you half your order, and guess what you cant call either... because they cut there phone line. Probably because they get calls about there terrible service. I would give Zero stars if Icould. I already live far by the time I realized I didnt receive 10$ worth of items, my food was cold. Read more
Bad service. Was missing items from order and food was cold. All and all bad experience. Really need to work on bringing the... location back up to standards. Read more
If I could give zero stars I would. This place, definitely needs to be shut down. For starters, they do not abide by ServSafe... standards. No gloves? No mask? They drop food, or bags and will pick back up and act like it did not happen. I've come by thedrive thru at different hours, but although they are supposed to be open 24 hrs; they will claim they are on break and areunable to take your order until a certain time. Excuse I heard was, "My coworker is on break so we can't prepare any orders."When I asked if one person couldn't manage to make a breakfast sandwich, the employee said they needed to wait until theircoworker came back. Sounds sketchy to me. They also always seem to make a mistake when preparing orders. Something is ALWAYSmissing. And not worth the drive back. If you do happen to go back, they will offer no apology, ignore you, and treat you like anuisance. They are all rude. Especially the manager. Apart from having no customer service.. They are stingy with sauce and willonly give you one sauce per five pieces of nuggets, etc.. AVOID AVOID AVOID this location AT ALL COSTS. Save your money, andtime. Jack in the box near the airport is so much better. Read more
We went through the drive-through and wanted to order, but they made a initially made a mistake and we had to have them correct... the number on the menu. Then when we wanted to pull wanted to pull up to the window they had us wait way back. They wanted tomanipulate the time that we were waiting at the window so that they wouldn't have to be caught keeping us too long at thewindow. Then when we got to the window we paid and pulled around and found out that our order was wrong. Instead of 2 monstertacos we had two regular tacos. One of us got out of the car and had to go in and get the order corrected. Additionally we hadto pay extra money because they had the receipt wrong. This was inconvenient and costly. When I did get the tacos they weregreasy and you can look at the pictures to see just how greasy. Other Jack in the Box tacos are not this greasy. Not only thatbut I did not get taco sauce or napkins so I had very greasy fingers by the time I finished eating the tacos. Thank you Jack inthe Box for that (That was facetious.). I find their incompetence and deceit not a place I want to patronize. When they keeppeople waiting in the line without having them wait at the window, this manipulation not only hurts the public but also theirown corporate Financial numbers and company. This kind of corruption hurts everyone. I probably won't come back to this Jack inthe Box again. Read more
Customer service not so great. Service takes a while. Drive thru moves very sluggishly. My kiddos love the tacos.