Reviews for Carl's Jr. in Salinas, CA
While there has been no change in the food, I was grateful to be greeted and served with such a positive, outgoing staff. When... not serving customers directly, they were hard at work cleaning tables, windows, and all the rest. In a time when it seems sochallenging to find enough staff and the quality of customer service has been in decline, it is refreshing to see the oppositeat this location. I'll be back! Thank you! Read more
Always very friendly and quick. The last time I stopped by was Friday night around 10pm. I was the only car in line. I hadn?t... eaten since morning so I decided to get a five piece chicken tender with the new honey hot sauce and some waffle fries. Iordered and then decided I would have another five piece chicken tenders because I didn?t want to go home empty-handed. She saidif I didn?t mind they had to fry more and could I wait up front. I wasn?t in a hurry so I didn?t mind. When I got home and mykids opened the chicken the pieces were really small but she did give more to compensate for that I believe. One box was toofried and one box was too soggy. Overall it was edible but food here is usually much better than this. The employee was verynice though as usual. Read more
The night crew is awesome. They're really nice and did their best to make sure our order was correct even though it was busy.
04/24/2022 Time 7:15 PM?. What a bad service experience! The manager threw the ketchup in the bag with bad mood! He was also... screaming at the other employees! Especially to one named ?Fernando? just because he didn?t do the order correctly! I feel badfor this employee because he was very kind! Read more
You go through the Drive-Thru expecting food within 5min? but NO, if you order more than 1 burger or a chicken sandwich, they... ask you to pull out in front by the door (red line area for 10+ minutes). If you say ?No,? then instead of going to help preparethe food, they go and get a manager to argue with you. They say if we do it, it?d really help them out. I?m not here to helpyou out with the time management, I?m here to order some Fast Food and be on my way. Also, if I?m the only person in theDrive-Thru, then why should it matter? Read more
I've been a Carl's Jr. fan for 40+ years... Famous Stars, Super Stars, Double Westerns, fried zucchini, and criss cut fries are... my comfort foods... I do miss the crinkle cut fries from the old days... Those were the best Read more
Great fast service. I've placed a few large last minute orders 1-2 times a month for 60+ employees/coworkers. I can say I was... surprised they had everything done within the hour and before 7:30am. They have a solid team and ill continue to order fromthem. Most places are closed and don't want to take on large orders before 8am during this pandemic, keep it up! Read more
this one is hit or miss, depending on the time of day. The tatted woman that works nights is rude when taking orders at the... drive through. She never gives you a price when ordering via drive thru. The workers assembling the burgers rarely get itright. Mayo is not supposed to come on the Jalepeno double cheeseburger. My only choice when ordering here is to say no sauce,period...and then take it home and put my own pepper plant sauce on it. 50% of the time they give you mayo with the specialsauce...which kills it big time. These workers should be thinking that they might be serving someone that would offer them abetter job, a career. Instead they seem to just wallow in their own anger and push that onto customers. Read more