Reviews for Long John Silver's in Salem, VA
Like the new store, really clean, bright. Very pleasant and polite staff! Found it quite refreshing to have someone take my... order at the counter not wearing a headset talking to someone in the drive-thru. Read more
Customer service was great!! Food was made fresh? definitely a 5 star!
While I'm not a huge LJS fan (I eat there maybe 5-6 times a year); this location was great today. The food was hot and tasted... GREAT. I mean...I know it's frozen, fast-food seafood; but everything I ordered was exceptionally good. So much so, I camehome and wrote this review after I got settled after dinner. I do realize that this location recently underwent renovations andthis is the first time I've been back and I realize that it might be my imagination, but man...it was really *good*. By thetime I paid for my meals at the drive-thru, the food was waiting for me. I'm used to having to wait 5-15 minutes on food fromLJS, but this was an exceptional visit. Keep it up, LJS...I'm going back for lunch later this week! Read more
It's Long John Silver's, great fish, and great hush puppies. The new layout is pretty nice and the employees were exceptionally... helpful. Sorry I didn't take any pictures because it was really nice inside. Read more
This place has cleaned up their act and now have clean dining areas and their taste just like years ago again. Everything was... fresh tasting and crispy fries and fish too. Thank you Long John's for the efforts to fix what was wrong there. Read more
I was happy that the Salem location had reopened so I stopped by today after church. I ordered through the drive-thru. The... cashier, Megan was very curt. When I got home I realized she messed up my order. When I was ordering the sides, I told herspecifically that I did not want coleslaw. I ordered fries and corn. I received coleslaw and corn! I tried calling severaltimes but no one answered the phone. Maybe I am too use to Chick-fil-A. Their employees are always pleasant. ???? Read more
Fresh, hot fries and chicken. The food stayed hot until I made it back to Botetourt so I was impressed. The drive thru was quick... and the employee was polite and I would absolutely return. However, the grilled shrimp were terrible and I could smell themthrough the box the second they were in my car. (If you can smell shrimp its generally not a good sign) They were rubbery andgross and wouldn't reorder them. Read more
I have always loved LJS, and this was the first time I have eaten here after the building was torn down and rebuilt. I went... through the drive thru and the service was fast and friendly no problem there but the fish was so so greasy. I'll have to sayit's the worst fish I have ever gotten at a LJS and probably the worst I've ever eaten anywhere. Will I go back for another try?At some point down the road for sure but not anytime soon. Read more