Reviews for Wendy's in Salem, OR
UPDATE 12/5/2022- well, this is the first time in my life that a fast food worker was so disgruntled they actually balled my... French fries into a ball and crammed then into the container. They were so tightly crammed I didn?t even pull them apart to tryto eat them. It would be nice if you could get any kind of nicety from the window brothers. I come here way less anymore. Only if I?m desperate. Probably not even that anymore. Wadded the French fries into a ball and crammed them into thecontainer. Just felt I should repeat that. ?- I eat here all the time. The customer service is really great. That?s whatstands out to me here. Even during rush when the line is long, I?m not getting grief at the window. Also, the food is freshand consistent. I really appreciate it you guys! Read more
Rude staff. Undercooked burger. Mad we asked for a refund because it was for a pregnant woman. We were questioned about the... burger being undercooked as if we switched it the patties. Under portioned the cheese on our fry?s and was mad we asked for morecheese since they were already out of the normal cheese sauce they use. This was a awful experience. Could have just cooked thepatties fully and not risk a baby?s life. Read more
Some days the staff seem like they're about to quit and can be a bit snappy/impatient (not ratting them out tho, I've been... there) but the food and indoor atmosphere is great. Watch out for super salty fries though, and enjoy a frosty! They're so good! Read more
They were very short staffed. We had to wait about 5 minutes to be to place our orders. They were having to finish the Doordash... orders and couldn't even complete one because they were out of Chili. Then the guy with a beard apparently decided to lock thedoors at 7:45 P.M. when then don't close until 8 P.M. they had customers who came to the doors and couldn't get in. I even heardone of the employees say did you lock the doors already? When we left I let a mom and her child in so they could order somefood. I believe if your sign says your open until 8 P.M. then be open until 8 P.M.! I will give their team credit for workingwell together to get the orders completed in a timely fashion! Read more
Giving this a 5 star, so hear me out for a second?. I?m not sure if both Wendys in Salem have the same franchise owner- but they... are a couple of the worst Wendys I?ve ever been to, unfortunately. Specifically the night crews are just so bad?. The customerservice and quality of food they put out made me stop going. Once in a great while I will swing thru the drive thru if it?s theonly late night option open. Last night I was SO IMPRESSED. All the employees were friendly and cheerful, the drive thru linemoved quickly (slow enough tho that I knew my meat was actually being made to order, as it should be after 10pm) ? all 3 itemswere excellent- the quality that Wendys intends to be and is known for. I HOPE that this means they have made changes, and thatthis will be the new norm. *fingers crossed* kudos to whoever?s behind improving this store. Read more
Rude customer service Horrible food!!!! Food was pure grease ruined shorts with the burger that was still in wrapper nuggets... definitely are fun sized and the burgers where sloppy didn?t eat any of the food Read more
What's up with this wendys lately? This used to be the only one I come to (Lancaster is slow and messes up) but, now I'm... wondering if the staff has changed. This is the third time I have ordered and gotten the wrong thing or missing something (morethan fries). It's super fristrating!!! I don't even know what this burger is but, it's for sure NOT my daves double like Iordered. So disappointing when I'm looking forward to that double patty melted goodness and open up a single patty mess ofyuck....bbq sauce smelling onion things...ewww. Looks like 3 strikes and famous star wins. Read more
Love Wendy's but thete is one person taking orders at the window that should not be in that position...every time my order is... wrong and he tells me things I cannot do like upgrade my drink size etc.....my order is very simple but yet to get itright...... Read more