Loading

Reviews for Subway in Salem, OR

Milo Jones 1 year ago
1

Believe me when I say, I have experienced the Subway nightmare. On November 20, 2022, I?m in the last half of my 13-hour drive... home when I stop for lunch at 4612 Portland Rd in Salem, Oregon. After maneuvering through a cramped parking lot, I enter theSubway to be told they are out of the veggie patty. No thanks, I don't want anything else. Two and a half miles later, I stop at2535 Jorie Ln in Keizer, Oregon. What a traffic mess getting to this Subway! But I?m sure they?ll have the veggie patty. Nope.But this time I?m given more information: Subway is no longer carrying the veggie patty (which would've been nice to know thefirst time). Okay then, I?ll just order a cheese sub (I have to ask for more mustard). I?m on I-5 North again when I bite intomy sandwich. Yuck! I can only stomach two bites because of the excess mustard (the girl went the other extreme when I asked formore). I want to take it back, but I?m already well on my way. But look, here?s another Subway 4 miles further at 4220 BrooklakeRd in Brooks, Oregon. I?ll just exchange my sandwich here for a new one. But no, the girl has to ask her manager if that?s okay.He comes out to say, ?You?ll have to go back to the Subway you bought it from.? Are you kidding me? Who will pay for my wastedgas and time? Infuriated, I throw my sandwich in the trash on the way out the door, vowing to never eat at Subway again. I justwasted nearly an hour at three Subways and $7.29 on a sandwich I couldn't eat. On December 5, 2022, an office administratorresponds to my complaint. She excuses the poor customer service at the third Subway by stating that each store is individuallyowned and operated. But what makes her email especially delightful is how she will compensate me for my loss: "If you willprovide your mailing address, I would be happy to send you a voucher for a free sandwich GOOD AT THE ORIGINAL STORE THAT YOUPURCHASED THE SANDWICH AT" (emphasis added). That's 284 miles from where I live! No thanks for th Read more

Jenniie Love 2 years ago
5

Alright Subway? we need to have a chat. Ya see? I think this was the BEST subway experience I have had over my long lived 29... years of subway sandwiches. And believe it or not, it?s not because of the sandwich. Although.. this one is quite delicious. No,ya see, you have an employee who is proud of his job, who has a wonderful personality, and honestly, is just a wonderfulsandwich artist. I met, Thomas, for the first time while driving through down to Medford and a fresh crisp sandwich sounded likeit would hit the spot. Immediately, Thomas was ready to help and immediately you could tell that with his eyes, behind hismask, it was service with a smile. That?s something that? seems to be rare this days. I was prepared to order my usual, but heregretfully informed me that due to shortages, I would need to make a different selection. Understandable. ?New Normal?. It wasin that Moment I decided to give him trust in my sandwich and let him choose my foot long fate. With a smile and a charmingconversation, he created me this delicious sandwich and it?s something I never would have considered. But the best part of this,was him. Subway, you have an outstanding artist with an amazing personality, a great way of representing your company, andoverall just.. wonderful man on your team. Please treasure him, appreciate him, and have him teach your other employees a thingor two when it comes to character, pride, and overall service. That man, deserves a raise and I will stand behind that. He spokewell of his job, what he does, and who he works for. Overall, just outstanding. It was a FRESH and CRISP experience that I lookforward to having the next time I drive from Tacoma to So. Oregon. Thank you, Thomas. -The strangers in love who just met at thePilot Read more

Coach J. rahm 2 years ago
5

This was the most pleasant subway experience I've ever had. All the ingredients were fresh and the vegetables were crispy. Big... shout out to Rachelle who made my sandwich perfectly. She was a very up beat person with a very caring personality. Quite thebreath of fresh air in a world filled with so much hate. Thank you Rachelle. This is an experience I won't soon forgotten Read more

Martin Greig 2 years ago
5

Was going to rate 4 stars because they were not allowing app orders or taking subway gift cards. They were a little slow as it... was busy but employee Thomas got me to rate them a5 star. Why? Because he followed all proper hands walking including propertime and proper techniques to avoid cross contamination. Might not sound like much but I often don?t eat out because of how manyemployees I see with improper sanitation and hand washing procedures. Good job Thomas! Read more

Jedi Trucker 3 years ago
1

Parked my truck at 945 went into subway to get some food. "We're closed". I told them the website says 11pm, he said, no 9pm... because Covid. Stop using this as a reason not to work, all other states have fully functioning places and you tell me theseguys are only open for 9 hours? Congratulations welcome to democratic communism Read more

Johnny Boy 3 years ago
5

It was a great experience and just before they closed they were able to make my sandwich exactly how I liked my sandwich with no... hassle. Best Subway experience I have ever had or seen so far. Read more

Trucker Girl 5 years ago
3

Most times I go in to this subway the employees go above and beyond. Maybe there is something in the air today, but WOW. Two... counter girls and a guy. Guy seemed tired and was off work soon but still helped me. The first girl I encountered...I don?tknow. Maybe she was hung over, but she messed up one of my sandwiches and then continued to have an attitude problem. Was shortwith me and had a huge chip on her shoulder. She was acting like I inconvenienced her by showing up to her place of work. Maybeit?s the youth these days and their value on work ethic. But these two employees were night and day 180s of each other. Maybethe girl should reconsider a position where interacting with humans is required. But good job to the guy employee. I come tothis location a lot and won?t be steered away because of this girl, just wanted to let this subway?s management know they maybeneed to keep a closer eye on the people they are paying. Thanks. Read more

Roger Rodrz. 7 years ago
4

Even though this Subway is inside the pilot here you can get most of the commodities based on the pilot now can we talk about... the subway it's pretty good it's Mall it has tables near enough to the Taco Bell but the food is good what a good place to havesome breakfast in the morning or fat burning sandwich to do some good diet there's a place Read more