Reviews for McDonald's in Salem, OR
I would avoid this place at night! The drive through can be 30 min plus! The night manger Trish is not helpful there. The posted... hours at this location doesn?t matter cause they lock up early to avoid customer Read more
Longest lines, I've waited 30+ minutes in the drive thru several times. At least half the time, the sodas are low on syrup. I... stopped going here and will drive further to go to another one if I need to. Read more
Decided to grab a bite at night. So I waited at the drive thru for 25 minutes. Only to have the manager refuse to take my order... for absolutely no reason. Simply blocked me at the drive thru and told me to get back in line. Go to the other McDonald's in thearea, at least they actually care about their customers. Read more
Would rate zero stars if possible. Me and my partner placed an online order that said it was ready for pic up at 8:22. It is now... 8:50 and not only till I called did they say they would get it out to us. It's one thing if you guys are super busy I get that,but they had the ability to help another customer who arrived after us beforehand. This was definitely not a good experience atthis macdonalds location. We just got our food and we don't even have our full order.. Just got home and now we realized 2 ofour spicy chicken sandwichs weren't plain, and we are missing a ten piece nugget. Read more
Go here frequently solely because of proximity to my place. No joke, approx. 7 out of 10 times I go here for breakfast and ask... for mild salsa, I get the hot sauce instead, which isn't bad either, but gives me heartburn. Just recently went there earlymorning, got my order wrong after conforming it over the speaker, and there was a bunch of employees, yet I waited approx. 15-20mins at window. Read more
Raw.... Ordered at 1am on March 27th, waited in line for about 20 minutes, was asked to pull around and waited another 7 minutes... for the nuggets to be cooked. Because of the wait, I just assumed the patty was a little cold because it was cooked first. Took4 bites before I had to turn on my lights to check it, completely raw ????. Spent the rest of my 20 minute drive home spittinginto the bag. Don't go here after midnight, unless you have a strong stomach. Also they forgot sauce. Staff at window were verynice though. Read more
Great prices, wonderful app options, and plentiful menu selections! The perfect staple fast food joint. Only issue is: the... people working here are usually pretty short with customers. We get that each day you guys get billions of customers all aroundthe world, most of which give you guys issues to deal with, we understand. But the customers like us who don't cause issuesshouldn't be getting the brunt of it. We usually end up getting attitude from an employee who just ended off with an aggravatingcustomer before us. We totally get it, but we're a new customer, so try using a new tone of voice. A blank slate tone for ablank slate customer. One more suggestion I have, is to serve lunch and breakfast together. Some of us are eating lunch by thetime you guys are still serving breakfast. Maybe start serving lunch a little earlier, like maybe 9am? Just a suggestion toappeal to those of us who can't eat the breakfast options/eat lunch at "breakfast" time. Of course, these are just suggestions,not demands in any way. Sharing photos of my past meals here. Read more
I visit the McDonald?s drive through more then I probably should but my husband and my favorite thing to order is the caramel... frappe with extra extra caramel drizzle however, finding a McDonald?s employee who will provide you with what you requested andlittle and what you paid for is damn near impossible. However, to my surprise in my husband?s surprise this evening we visitedPortland Road McDonald?s not only were they fast and courteous was good customer service they provided it exactly what weordered, and with a smile I give more than two thumbs up. This is a four thumbs up. Read more