Reviews for Donatello's Pizza in Salem, OR
Overall, this is a great place. The pizza is exactly like Pietro's, which is super nostalgic for anybody who grew up in the area... before the 2000's. Quality is consistently good, whether you order for dine-in, take-out, or delivery. The prices are a littlehigher than I'd like or expect, but it's not outrageous. The salads are fresh and HUGE. We've been to many birthday partieshere over the years, and had a couple for our children here as well. I wish they had more organized party packages - you kind ofjust reserve a spot, and then order pizzas and buy tickets for the kids ad-hoc. It would be great if you could just give them anumber of kids and preferred toppings, and they would just provide game cards, pizza and drinks based on that number, but thisis a minor quibble. The games area is great. There are enough games to keep kids entertained, and they're in good workingorder. I miss the days of tokens - especially with younger kids that don't have any concept of numbers outside of physicalthings, it tends to lead to more surprised "I thought I had $10 left!" conversations. That being said, it makes redeemingtickets WAY faster/easier. We usually go into the restaurant to eat, but our last experience with Donatello's was withdelivery. The pizza showed up before the quoted time, was hot, fresh, and very delicious. It would be nice if they had an onlineordering system/app, but calling in was quick and straightforward. The pizza turned out to be a little cheaper than I was quotedon the phone, and I paid in cash, so the delivery guy got a pretty awesome tip. Read more
This place has done so much for the numerous birthday parties myself and the mutual friends that have booked over the years.... Anytime there?s been a minor discrepancy their staff have handled it with poise and continues to overcompensate for any mistakesmade. This place has upgraded their games and they have the best arcade in south salem. Extremely family oriented and they aremaking changes to their games and party system for everyone to be able to Have a great family-friendly experience. Pleaseconsider this place for birthdays and family nights. Your children will have a blast and the seating area is great for forparties and families. The staff are extremely attentive, the young girls are absolutely amazing at their job and so sweet. Theyare constantly checking on their customers and working their tails off and half of them are still in school! The most humbleindividuals by far. Thank you guys for being an amazing family fun place for us to continue to make memories and thank you forhosting our birthday party this last weekend! We have so many events to come and we cannot wait to enjoy them with your help! Read more
This was the strangest pizza I have ever had. It was like a tomato tortilla with grocery store mixed shredded cheese on it. I... expected dough sauce and mozerella. I have had better pizza from 7-11. Read more
Clean, friendly, fun! Sweet helpful staff. Great place for a kids birthday in Salem Or. Hidden gem, this small business is an... affordable solution to keeping kids busy and happy. The prices are fair, better than most gaming places. Pizza is good, but inthis venue your paying for fun. Great game assortment, machines paid out in great kid prizes. Well done Donatello's, thank you! Read more
Donatello's Pizza, is a really nice pizza place. Its slightly crunchy, not greasy delicious pizza. With many variety's of sizes.... No lacking amount of cheese, perfect amount of sauce and there's a large arcade connected to the building, perfect for birthdayparty's. This is a 9/10 but would be a 10/10 If I didn't know I would be trying other pizza in the future. There's a bonus thepizza is great tasting a day or two after cooked. Cold, Warm, Hot It doesn't matter this Pizza is good! The bread sticks andChicken wings are second rate though. And is why I am giving a 4 star. Service is fast and employee's are friendly. (8.5/10)Worth the price! Read more
Requested extra sauce and did not get it. Went to ask what happened and was told "the owner" put it in the oven and it had... extra sauce. Eventually I was told that I ate too much of the pizza for any help. I told them I don't care about money I justwant the pizza to be right. See attached photos for authentication. Love the pizza compared to Paddingtons. But not sure I'llreturn. Read more
If it weren?t for the fact that the pizza is good, I wouldn?t give them any stars. To start, I tried to place my order online to... make it easier, added my pizza to my cart for $26, but breadsticks is not an item that can be ordered online (as of today4/18/22) so I had to call and place my order over the phone. Ordered the exact same pizza I had just built and thebreadsticks. When I arrive, my total for the pizza alone is $32. I was quite surprised at the different prices from on theirwebsite. The manager said ?his hands are tied and there is NOTHING he can do? despite the fact that I explained, the only reasonI called to place my order was due to the fact that they did not have breadsticks on the website. He continued to tell me hecan?t do anything and I?m pretty much stuck. His lack of customer service is astounding. Since he just kept rolling his eyes atme. I highly doubt we will be ordering from them again. Maybe Garlic Jim?s or Odd Moe?s will have better customer service. Read more
Pizza looks AMAZING but doesn't taste good. The sauce is yucky. Great staff, super games, but hard to get service when needing... extra cups, etc. - had to search for staff to assist. Game prizes worker was very patient & helpful. Bathroom entrance paintingis the BEST.. so trippy. Lots of birthday parties here. You'll hear Happy Birthday sung once or twice an hour on a weekend. Theplace stays under control even with 3 birthday parties going at the same time. Read more