Reviews for Cold Stone Creamery in Salem, OR
Went for daughters birthday dessert Group of 9 was only allowed 3 waters. Had to go buy water at Subway next door. Then we were... told that we could not use the chairs that were stacked in the corner. So we were allowed 2 chairs. I was shocked to be treatedas we were Read more
Went there a while ago and the customer service was absolutely terrible. Ms. Glasses needs to get a course retake on basic... culinary lessons. Was the Ice-cream worth it? I guess, but still don?t plan on going back anytime soon. Read more
Wow, it's been a while, I think it will be a while longer before I go again. For the price the serving size was small. The place... was dirty, they didn't even have a towel to clean the table. The Staff wet a napkin and cleaned off the table. My time at DQruel 101, hot bucket of water with cleaning solution and towels always ready to keep the environment clean. Paying $14.00 wasnot worth my time. Not returning anytime soon. Read more
Unsanitary, flies buzzing inside, and ice cream was melting it the containers(clearly was not cold enough for the ice cream). I... ordered 2 dipped waffle cones, and they were stale, and gross! The ice cream is overpriced, and doesn?t taste good! Read more
First time here today and it honestly just grossed me out. The way the ice cream is over-handled and chopped and mashed on that... table with tools dripping with water. The whole process just looked unsanitary. I took it home and threw it away I couldn'tbring myself to eat it. Next time I'll buy a tub of ice cream from the store for a fraction of the price and feel better that itwasn't manhandled by a bunch of teenagers and nasty tools. I dont understand the hype for this place at all. Read more
Ice cream is always tasty. But the service was lacking. First we felt very rushed by staff. I was in the process of telling her... my add ins when she walked away to tend to waffle iron, ok. Then the lady @the register was telling me to come ring up, 3 times.So I did. I wanted 1 more add in but I just checked out. Come to find, we ordered 2 like it's. Mine was heaping my husband'sbowl was half as full. $6 a bowl should be equal sizes. Read more
The best American style ice cream. Unfortunately they are understaffed. My favorita is cake batter with cookie dough and a Kit... Kat. Read more
Have not been to a cold stone in years. The ice cream was amazing, today. Great customer service from the lady working the... counter. Very friendly and helpful. Read more