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Reviews for Salem House of Pizza in Salem, MA

Anonymous 1 year ago
1

I?ve been ordering here for years now, but no longer. Throughout my time ordering here I?ve noticed a couple things that were... odd, but today did it. First, I found hair in my food one time and they wanted to take the food back in order to get a new one(taking back food should not be a thing) Second, their picture on Google of I believe a chicken nugget is just a photo of apiece of hair in the chicken. I assume they don?t know this. Third, I went to pick up my food and noticed a lady brought backfood. Turns out she was given the wrong order and was told to return it to get the new one (again why take back food?) Fourth,the delivery guy that wears a hat all the time has made me feel guilty for not tipping when I usually do. There was a time I hadno cash on me and he said ?you?re not going to leave a tip for the driver? ? Fifth, the new hire (she?s a little older and hasblonde hair at the register) is extremely impatient and disrespectful to customers. While I was waiting in line one time she wasvery rude to someone on the phone saying ?I can?t hear you!? And just overall annoyed - this could have been an elderly personordering food and having a certain condition that does not allow them to speak properly. Sixth, I also got food posing fromtheir stuffed shells. ???????? Read more

alex anagnos 1 year ago
5

It's a family pizza joint, so the atmosphere isn't great as they only have a few dine in seats, but literally everything that I... have eaten from here has been AMAZING. My favorite is the buffalo chicken calzone with 2 ranch and 2 Bleu cheese. ???????????? Read more

David Wong 1 year ago
4

Believe it or not, this place serves better pies than Flying Saucer. Trusted among the locals and definitely not a tourist trap.... Look at ALL that cheese and the heavy toppings! Read more

Jamii Neubauer 2 years ago
5

We are from out of town and this was the first place we stopped on our adventure. So much food to choose from, way more than... just pizza!!! There is quite an assortment of salads, sandwiches, calzones, and more! Very friendly and helpful staff too!!! Read more

Da_Ducey 2 years ago
2

Fammo I don?t even write reviews but I threw away the whole steak tip dinner, besides the salad. Those aren?t even steak tips?... Only reason I give it an extra star because the sweet pizza is good. Read more

E A 2 years ago
2

The poppers were a little too hairy for my taste. Our order took forever to get and showed up ice cold. This was our first and... last time ordering from here unfortunately. Read more

Gigi H 2 years ago
5

This is a nice cozy restaurant to enjoy a great slice of the pie. I had broccoli & cheese bites and a small ham, black olive &... onion pizza. The staff was so friendly and on their game. Read more

Amy Paul 2 years ago
1

I took a bite of my tuna salad and had a wirey piece in my mouth. Low and behold, I pulled this out (pictured). We called to ask... for a refund and expressed we were upset and the manager showed no remorse, only making excuses and asking that we show him thesalad. We?ve been loyal customers up until this point. We will no longer be ordering from you. Word of advice to management:Show compassion and remorse when something like this happens. People make mistakes but you need to take ownership and right yourwrong. This could?ve been a health hazard if swallowed. Read more