Reviews for Dunkin' in Salem, MA
The girl with the accent was very nice... The food was good like always...
They're ok. They've messed up my orders which were not a big deal... Just little things
The coffee is great specially the dunk achino my only complaint the coffee and hot chocolate is way to hot I burned my tongue... now I ask for ice cubes. Read more
I love the girls at this location. Only they make my coffee perfect everytime. They know me when I walk in and always are ready... to make their customers happy. Read more
A shadow of its former greatness. Maybe ingredients changed? Lessened? Taken out? Whatever the case, these donuts are not what... they used to be. Coffee and sandwiches still hold up, to varying extents. Read more
Moody & disrespectful staff. I currently live down the street so I go here because it?s the closest dunks, I?ve gone maybe 5... times since living here, usually just getting a coffee, and no problem, the service was pretty nice- they were pleasant enoughand gave me my coffee quickly. Even was complimenting my outfit and eyelashes, so I thought it was okay. Until today- first timegetting food here, I ordered three everything bagels, with 2 creamcheeses, 1 toasted. I had to explain my order 3-4 times & thenI was charged for 3 cream cheeses & the kid asked me like 4 follow up questions. They put the cream cheese on the bagel which Ididn?t ask for so idk why they didn?t ask, I worked at Dunkin for over a year when I was 19 so I know that?s not how you?resuppose to do it. Also didn?t tell me, and after I pateinetly waited 3 or 4 mins while they were dealing with other guest Isimply said ?I didn?t get any cream cheese.? The girl bit my head off ?I put it on the bagel.? I was polite and said ?oh okay Ididn?t know, I appreciated it, thank you.? And then I heard her talking to the other employee, ?HOW LAzy do yoU thINK I aammmmm,I put it on the bagel.? Like ??? I work at a cafe cuffently, and I also waitress at night, it?s not like I don?t get the wholefood industry thing- it was unbelievable to me that they were so rude. Not coming to this one ever again- don?t wanna deal withthe short little rude girl again, or the incompetent 19 year old kid who can?t understand the simplest of orders. Go to Bostonstreet instead. Read more
Online order ahead of time. It's also a gas station with limited parking, the morning rush is a mess. But seriously, to all the... people ONLY there to get dunks..STOP PARKING AT THE PUMPS FOR 15 MINUTES TO WAIT IN LINE, you're rude and inconsiderate. Stopholding up everyone else's morning to get barely average coffee and mediocre breakfast food.. Read more
Everyone loves dunks! Specially in Massachusetts!