Reviews for Wendy's in St Marys, WV
Service was a little slow today. Food and tee was great. Went through drive thru.
The food always tastes like it's not fresh. Maybe I'm going at the wrong time but it's super dry like it's been under a heat... lamp for way way to long Read more
Good, i was a passager for someone elses order but the service was nice
I went inside to order a to go order. No one in line but I had to wait several (4-5) minutes to place my order. Getting ready to... leave when she finally acknowledged me. Ordered a baconator meal $10. Waited several minutes to get my food. Get several milesaway before I open my burger - it's the wrong one. Got some little thing like would come in a kids meal, no bacon in sight. I'llnever go back to this store. Read more
The food is actually hot and fresh compared to all the other ones
Drive up, "what can I make 'fresh' for you" fresh to me is like In n Out where they don't cook the food til you order it, not... that it was never frozen. I asked for them to actually make my burger fresh like slap raw meat on the grill because the last twotimes my burger had been cold. They said sure. Drive up, paid, went to the next window and expected to wait but immediatelyhanded a bag of food. Pulled over and inspected. Burger was room temperature and fries were hot but hot like you threw them inthe microwave because they were still hard and stale. I went back in an asked them to please remake it and actually fresh thistime. They dropped fries but again used a precooked burger and threw it in the bag to sit on the counter under the ac while thefries cooked. Checked the burger temp, still room temperature, and also found out apparently onion prices have gone up cuz youonly get one thin piece Read more
After being disserviced by the location in St.Marys I will no longer be spending any of my money and let all my friends and... familly know why. Definitely not being the first time ive had an unsatisfactory visit it will be the last. Let me share theexperience you as Having issues before using the drive thru we decided to venture in and after not being greeted by Joshua, Istarted to order with each item being a special order i found it odd he questioned each item however i proceeded to order andwhen asked what sauce for my nuggets i would like i answered " barbeque" then was asked mockingly if it was for my nuggets? Atthis point i let my wife complete the transaction. While waiting for the food to be bagged Joshua ask my wife if a tender inplace for 1 nugget is ok and she responded yes that is fine. We leave which is about a 40 minute drive home and sit down toenjoy a meal that i paid for to find that not only did each item that was special ordered was grossly incorrect the 2 burgersthat were in the most basic part of the order had raw bacon. Pizza hut in Marietta also should be thanking you because shortlyafter calling the 800 customer service number and being told the matter will be handled and id be contacted but days later heardnothing. At this point i just want my money back. Funny this is while i was looking for that receipt i found the other 25+ orderthat was also wrong a month before but never got around to reporting so . in short a refund and ill be happy not stoping at anyWendy's (Great tasting food when prepared by individuals who care. It will be missed) Update After being contacted by the District manager and being informed that they will not issue a refund only send you coupons to visit another location. I willdonate if I receive them. Read more
Not great, but pretty good. Service was good and staff was friendly though.