Reviews for Dunkin' in St Marys, PA
Dunkin? is Dunkin?. This specific location is reliable in my experience, but I typically stick to drinks. Besides the... occasional shortage of Nitro cold brew, I have not had any real issues. They always have pleasant if not exceptionally friendlystaff. Their service is also quick. When speaking to management they follow through as a manager should in my experience aswell. They seem to always be busy so St Mary?s apparently runs on Dunkin? Read more
Was there Sunday morning at 10am, drive thru line was 10 cars deep so I parked and walked in. Of the 4 employees working all 4... of them were apparently working on the drive thru line. Waited at the register up front employees walking past looking at me butnot taking my order. After 10 minutes of not having someone take my order I just turned around and left. I guess they wouldrather I just go home and make my own coffee. Read more
Can't do mobile order because they have it turned off. Can't call in an order unless it's for tomorrow. What kinda of service... is that???? Guess I will not frequent this DD. They obviously don't want the business. Then go thru drive thru and was told theydon't have containers of cream cheese for the bagels. Very disappointed in this store and the performance of employees. Read more
Good sandwiches, but when you ask for less ice in a drink, they don't fill it all the way. A bit disappointing, but the quality... of food is good. Read more
I was just starting to get familiar with menu items and getting a "usual" to order when my mom and I went through the drive... through and were scolded like children. We were informed that we weren't ordering in the right sequence. I didn't know that wasa thing? We ordered a couple sandwiches and a dozen donuts. I began giving the donut choices only to be stopped, questioned, andthen corrected for *how* I was ordering. The woman's tone and attitude were absolutely uncalled for. When we got up to thewindow my mother questioned the employee about it and we were greeted with the exact same level of hostile complaining toreaffirm our experience at the speaker. We were the only customers there so they weren't busy or rushed... just rude. I calledDunkin' about it and the owner never called me so they obviously agree with and condone this behavior or they just don't care. Read more
This used to be a fantastic place to get your coffee in the mornings and your extra breakfast. But about 2 months ago the... service changed dramatically the people are rude they can't get the orders correct and normally I don't do reviews unlessthey're positive or really really bad. After many mistakes and questioning them I have paid for several mistakes because thepeople working there refuse to correct their own mistakes. But this morning was the Icebreaker I have been ordering through theapp just so that they don't make mistakes well I was wrong I have been ordering an English muffin first I ordered it darktoasted cuz I like it crunchy and it was literally black charred then I started ordering lightly toasted and then it came outnot toasted at all so when I went back around to ask them to please toast the muffin and if they could add butter they were sorude to me the lady literally said that this is exactly what I ordered and refused to toast the muffin I just couldn't believeit and she was yelling and screaming at me in the Drive-Thru and I said really this is the kind of service you're putting outare you kidding me and still I did not get my muffin toasted she gave it back to me and told me that I was her problem and so Irefuse to eat it I don't know if she took it in there and did something to it but I'm not going to eat it would never eat thereagain I'm done 2 months of being rudely treated don't go there nightmare place I don't even know the manager's name and she toldme I was her problem. WOW she really shouldn't be working with the public. Read more
Definitely a favorite. Great friendly staff, LIGHTENING FAST service. Never mess up an order. There's only ever 1 to 3... people in line ahead of you, if that. I always go to Dunkin. Need my coffee & it's always delicious. I can't go anywhere elsefor coffee, hot or cold. Read more
Ur average Dunkin. Worked from here for a bit and had a less than average latte, but met expectations. A bit noisy even though... it was pretty much empty. Read more