Reviews for Wendy's in St Marys, GA
Had a coupon that expired 3 days ago , & they still honored it ???? so , to Wendy's corporate , that's great customer service in... my book ???? the associates were great , & our burgers were restaurant quality ! I'm not jokin' ! Dave Thomas would be happy tosee this ???? Thank you Wendy's of St Marys ?????????????????? Read more
I purchased the $1 coupons for Frosty?s at Store 4217, but was not given 2 of the items. I made the discovery once I was home. ... I planned to mail them to my nephew for his birthday. I elected to call Wendy?s and report the mistake, as my return would havebeen at my next convenience. I spoke with the same worker who had made the error. Rather than own her mistake, she challengedmy reporting. I was immediately incensed that I would make a false $1 claim. I am 72 and three times retired. I thanked herand decided I would report the matter to the manager my next visit to Wendy?s. I later made the report. I was surprised bythis youthful looking manager who immediately digested the point of my issue. My integrity! She questioned me to identify theworker, but that was not my intent. Her baby face and adult wisdom was impressed upon me. I later had a chance meeting withthe manager, where else, at Walmart. I learned her name is Jessica and obtained permission for this review. I commend her. The matter is fondly remembered. Read more
This is not a good restaurant. Wife ordered a Taco Salad, I had a chicken sandwich and fries. Sandwich was kind of runny, fries... were cold. Taco salad was disgusting, bad tomatoes, bad lettuce, cheese was gooey. When wife took salad back no one at thecounter wanted to acknowledge she was there. After after about 5 minutes the manager with an apparent attitude asked her whatthe problem was. Offered to get her another salad out of the refrigerator. When wife said she would like her money back,manager just walked away. Another girl spoke with my wife and refunded her money. Kids in the back and kitchen just goofingoff. There have been a rash of Fast Food restaurants closing in St Marys, most due to poor managment and slacker employees. Iam pretty sure this will be the next one to shut down. It's a shame as Wendys used to be a restaurant you could count on forquality food. We are local, but I am pretty sure we will never eat here again Read more
Idk if its all fast food places now but this wendys is so garbage. They can't get an order right if I use the app and give... them 30 minutes or if im in the drive thru line. The order is either completely wrong or the food is hideous. I've just quitthis store just like the Hardee's. Hopefully they pull the plug and shut it down. Read more
Wendy?s is a restaurant in the process of doing better. Good taste excellent. Service staff need customer service help. But at... this point. That?s everywhere you go in fast food. It?s been hit or miss, meaning sometimes the order or correct and sometimesthe order is wrong. Check the food before you leave the parking lot. Especially, if you?re not local. Read more
Came to the Drive-thru at 10:20, they said to me "wait one moment sir". I waited literally 10 minutes exactly, and then they... came back on the headset to inform me that they are no longer serving breakfast. Mind you, I was the only person in theDrive-thru at the time, so there was no reason for the wait. Their customer service is at an all time low. I don't know who themanager is, but the general manager needs to come visit this store to get things in order. Read more
Drive Thru ?? $9.08 Small Combo ?? Single w/ cheese, everything except onion, fries & drink ?? Burger & fries cold. Inedible ??... Strawberry ???? ???? lemonade gets 5?. Read more
Rude manager wouldn't take my 1 day expired coupon! For a strawberry shake I wanted to try! Was like B!tch it's one day but it's... Wendy's! Read more